Microsoft
SAMAKA MUNASINGHE
Student
Gold Coast,QLD
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. International student studying at Griffith University Gold Coast. 20 years old, from Sri Lanka
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Member
One Stage Association
, Sri Lanka
01.2019 - Current
- Being an active member and participating towards various projects done towards the differently abled in Sri Lanka
- Coordinating activities within the region of Kurunegala District
Assistant District Interact Treasurer
Interact District Council
07.2020 - 07.2021
- Rotary District 3220
- Sri Lanka & Maldives o Overseeing finance of service projects of the interact
- District Council o Guiding and teaching interactors how to manage finances in club level
- Maintaining proper records and proof of finance of activities initiated by the interact district council
- Identified issues, analyzed information and provided solutions to problems.
- Created plans and communicated deadlines to complete projects on time.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Interaction Treasurer
Rotary 3220
07.2020 - 02.2021
- Interact District Council o Interaction is a sports festival organized by the interact district council
- Handling a multi-million-dollar project as the treasurer and guiding young interactors in approaching companies for sponsorships etc
- Maintaining proper records and proof of finance of activities initiated for the project.
- Developed and maintained courteous and effective working relationships.
- Collaborated with team members to achieve target results.
- Prepared variety of different written communications, reports and documents.
President
Kurunegala District, Interact Club
07.2019 - 06.2020
- Of Maliyadeva College o Leading 47 projects under in the interact year
- Getting the club to a platinum standard club in the district
- Getting recognized as one of the best presidents in the district
Secretary
Interact Club
07.2018 - 06.2019
- Of Maliyadeva College o Leading 42 projects under in the interact year
- Documentation and report making knowledge at professional level
- Getting the club to a platinum standard club in the district o Getting recognized as the best interactor in the district
- Reviewed and balanced daily bank deposits and deposit report.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Answered multi-line phone system and greeted callers enthusiastically.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Education
Maliyadeva College
07.2019 - 06.2019
Maliyadeva College
03.2015 - 09.2019
Bachelor of Science - Networks & Security
Griffith University
Gold Coast,QLD 03.2022 - Current
Bachelor of Science - Cyber Security
Edith Cowan College
07.2020 - 02.2021
University Foundation - Cyber Security
Via Australian College of Business And Technology
02.2021 - 06.2021
Bachelor of Science - Cyber Security
Edith Cowan College
07.2021 - 09.2021
Skills
Member communication
Member assistance
Member education
Software
Python
Social Media
Interests
Traveling
Vlogging
Reading
Swimming
Working Out
Timeline
Bachelor of Science - Networks & Security
Griffith University
03.2022 - Current
Bachelor of Science - Cyber Security
Edith Cowan College
07.2021 - 09.2021
University Foundation - Cyber Security
Via Australian College of Business And Technology
02.2021 - 06.2021
Assistant District Interact Treasurer
Interact District Council
07.2020 - 07.2021
Interaction Treasurer
Rotary 3220
07.2020 - 02.2021
Bachelor of Science - Cyber Security
Edith Cowan College
07.2020 - 02.2021
President
Kurunegala District, Interact Club
07.2019 - 06.2020
Maliyadeva College
07.2019 - 06.2019
Member
One Stage Association
01.2019 - Current
Secretary
Interact Club
07.2018 - 06.2019
Maliyadeva College
03.2015 - 09.2019