Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Siang Zathang

Summary

As a 21-year-old with a passion for business and a solid foundation in customer service, I bring enthusiasm and dedication to every role. Currently pursuing a Bachelor's degree in Business, I am eager to apply my knowledge to practical settings. With hands-on experience in customer service, I have honed my communication skills and developed a keen understanding of client needs.

Overview

3
3
years of professional experience

Work History

Pick Packer

TRP Recruitment
11.2023 - 01.2024
  • Packaged fragile items with cushioning material.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Participated in continuous improvement initiatives, offering suggestions for process enhancements that resulted in increased efficiency.
  • Labeled containers, container tags or products.
  • Sorted and stacked finished items.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Proved successful working within tight deadlines and a fast-paced environment.

Server

SUBWAY®Restaurants
02.2022 - 12.2023
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Tutor

Tutoring Centre Mâm Non
06.2021 - 10.2022
  • Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
  • Assessed student learning needs and provided relevant instruction to close knowledge gaps.
  • Conducted tutoring sessions at schools, homes and public spaces.
  • Provided homework assistance using specific curriculum and materials.
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
  • Used flashcards and other techniques to test and improve memory through practiced information retrieval.

Education

Bachelor's - Business

Victoria University
Melbourne, VIC
10.2025

Skills

  • Product Inspections
  • Customer Relations
  • [Language] Fluency
  • Performance Improvement
  • Marketing Strategies
  • Work Planning and Prioritization
  • Document Management
  • Technical Support
  • Team Building and Leadership
  • Team Collaboration

Languages

Burmese (Chin)
Full Professional

Timeline

Pick Packer

TRP Recruitment
11.2023 - 01.2024

Server

SUBWAY®Restaurants
02.2022 - 12.2023

Tutor

Tutoring Centre Mâm Non
06.2021 - 10.2022

Bachelor's - Business

Victoria University

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Siang Zathang