Bright and insightful Chairman enthusiastic about applying 30 years of food & beverage experience to dynamic challenges. Promotes growth and operational improvements as first-rate communicator, organizer and planner.
Overview
30
30
years of professional experience
Work History
Board Director -Vice President National Board
Restaurant & Catering Association Australia
08.2018 - 12.2021
Provided recommendations on board of directors on group's effectiveness, actions and future plans.
Chaired shareholder meetings, disseminating information and fielded questions.
Composed and transcribed well-written reports, emails and technical documents with minimal supervision.
Planned and coordinated large volume and wide variety of meetings, conferences and workshops.
Provided direction and strategy for policy around Covid19
Modernized business approach
Facilitated decision making by building consensus and developing solutions.
Led organization in setting goals and strategies.
General Manager
Bistro Felix Wine Bar
Perth, Western Australia
05.2006 - 11.2021
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Developed effective business plans to align strategic decisions with long-term objectives.
Developed and maintained relationships with customers and suppliers through account development.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Waiter/Sommelier/Supervisor/Manager
Hyatt Regency Perth & Adelaide
Perth, WA
07.1989 - 12.1999
Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Kept server areas clean and stocked to increase efficiency while working tables.
Bussed and reset tables to keep dining room and work areas clean.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Stayed up-to-date on menu changes to help customers make food choices.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.