Baasanjargal Ganbaatar
Wolli Creek,Australia
Summary
Hard-working assistance of Executive manager leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
12
12
years of professional experience
Work History
Assistant of Executive Housekeeper
W Sydney hotel
09.2023 - Current
- Ensure consistently high operating standards in Housekeeping department
- Assist with training and hiring of new team members
- Maintain close working relationship with other departments especially Front Office
- Inspect rooms and provide ongoing feedback to team
- Ensure correct handling of lost guest property in accordance with Hotel procedures
- Assist team to ensure that all goals are met on daily basis
- Rostering of staffs according to Hotel forecast
- Help to prepare work schedules to ensure all jobs are covered in assigned areas
- Ensure all timesheets are authorized on time, make sure staffs get paid correctly
- Make sure invoices are up to date and report to Payroll team.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Food Service Assistance
RPA hospital
03.2023 - 09.2023
- Multi-tasking
- Preparing high quality food
- Ensure food safety
- Deal with supervisor and patient regarding food quality
- Communicate with nurse follow dietary requirements
- Make sure keep kitchen clean and sanitized all the time
- Delivering the food to the wards
- Labelling and ensuring rotate stock
- Cleaning duties such as ware wash.
Casual chef
JRM hospitality agency
- Preparing high quality food
- Ensure food safety
- Bulk cooking in Banquet kitchen
- Make sur keep kitchen clean and sanitized
- Multitasker.
Commis chef
Mashi no Mashi and The Rumble restaurant
03.2022 - 02.2023
- Multi-tasking
- Preparing high quality food
- Ensure food safety
- Deal with sous and head chef regarding food cost and quality
- Communicate with customers follow dietary requirements
- Make sure keep kitchen clean and sanitized all the time
- Serving high quality and fresh food to all customers.
Housekeeping duty manager and admin
Crown Tower Sydney
11.2020 - 01.2022
- Multi-tasking
- Inspecting the VIP guest rooms
- Ensure quality housekeeping service
- Deal with the guest and other department
- Make a quick decision and assign jobs to staff
- Answer the calls make good communication with customer and work what they need
- Work 3 different software at same time
- Coordinating all team members
- Rostering staff based on availability using Deputy
- Performance improving meeting with staffs
- Demonstrate staff training
- Log the lost property and add on tracking list
- Ensure guest laundry delivering on time.
Housekeeping Supervisor
Sofitel Sydney Darling Harbour
06.2018 - 03.2020
- Inspecting guest rooms and public areas after cleaned by Housekeeper to ensure quality standards
- Ability to focus attention to details and be able to organize, prioritize and follow-up
- Able to think clearly, quickly and make concise decisions
- Knowledge of basic housekeeping duties
- Communicate with the guest and work on their need.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Education consultant
XL Education agency
01.2017 - 01.2018
- Prepared and opened a new market
- In charge of Mongolian and Korean market
- Finding new clients
- Meeting with new and current education providers
- Responsible for accounting matters as creating tax invoices, remittance advices and sending them to the receivers
- Recording and managing files.
Marketing manager
Eeltei Otoch hospital
01.2014 - 01.2017
- Achieved all marketing and sales targets and exceeded them 8 months in 12
- Provided supervision, support and workload management for marketing team staff
- Managing all hospital staff
- Ensuring marketing plan is properly applied.
Receptionist
25 television
01.2012 - 01.2014
- Learnt how to work as member of team
- Multi-tasking
- Make a quick decision over the phone.
Education
Certificate 4 Commercial Cookery and Diploma of Hospitality Management -
Evolution Institute
01.2023
Diploma of Business Management -
Greenwich Management College
01.2020
Academic English -
Greenwich College
01.2019
Korean Language -
Inha University
02.2017
Social Worker, Religious Study -
National University of Mongolia
06.2014
Secondary School in Mongolia
01.2010
Skills
- MS Office
- Opera
- All of housekeeping software
- Windows
- Ability to multi-task
- Work flexible hours
- Motivated
- Customer engagement
- Resilient
- Self-disciplined
- Communication skills
- Coaching and Mentoring
- Quality Assurance
- Operations Management
- Staff Performance Assessments
Memberships Community Involvement
- National University of Mongolia Business Student Association, 2010
- International Volunteer Exchange, 2011
Volunteer Experience
2010, 2014, Student Employment Officer, National University of Mongolia Student Association, Developed and maintained a database of employment vacancies and ensured the effective dissemination of vacancy information to students., Ensured the effective promotion of the student employment service to students and to employers, Advised students on employment related issues and referred them to appropriate agencies both internal and external to the university, Advised and assisted students with job-search, job-application and job-interview techniques.
References
References are available on request
Timeline
Assistant of Executive Housekeeper
W Sydney hotel
09.2023 - Current
Food Service Assistance
RPA hospital
03.2023 - 09.2023
Commis chef
Mashi no Mashi and The Rumble restaurant
03.2022 - 02.2023
Housekeeping duty manager and admin
Crown Tower Sydney
11.2020 - 01.2022
Housekeeping Supervisor
Sofitel Sydney Darling Harbour
06.2018 - 03.2020
Education consultant
XL Education agency
01.2017 - 01.2018
Marketing manager
Eeltei Otoch hospital
01.2014 - 01.2017
Receptionist
25 television
01.2012 - 01.2014
Casual chef
JRM hospitality agency
Certificate 4 Commercial Cookery and Diploma of Hospitality Management -
Evolution Institute
Diploma of Business Management -
Greenwich Management College
Academic English -
Greenwich College
Korean Language -
Inha University
Social Worker, Religious Study -
National University of Mongolia
Secondary School in Mongolia
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