Baasanjav Zorigt
Sydney,NSW
Summary
Dedicated professional with a proven track record at W Hotel and Four season Hotel, excelling in customer service and advanced cleaning techniques. Leveraged hard work and a positive attitude to enhance guest satisfaction significantly, demonstrating meticulous attention to detail and a commitment to excellence. Skilled in team collaboration and efficient time management, consistently contributing to superior guest experiences.
Overview
2
2
years of professional experience
Work History
Housekeeping Room Attendant
W Hotel
01.2025 - Current
- Enhanced guest satisfaction by maintaining clean and
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Kitchen Hand
Gyeong Bok Gung Korean BBQ Restaurant
10.2024 - 01.2025
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Housekeeping Room Attendant
Four Seasons Hotel
07.2023 - 09.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
Education
Bachelor of Science - Chemical Technology
National University Of Mongolia
Mongolia06-2011
Skills
- Customer service
- Positive attitude
- Cleaning techniques
- Team work
- Time management
- Hard working
Timeline
Housekeeping Room Attendant
W Hotel
01.2025 - Current
Kitchen Hand
Gyeong Bok Gung Korean BBQ Restaurant
10.2024 - 01.2025
Housekeeping Room Attendant
Four Seasons Hotel
07.2023 - 09.2024
Bachelor of Science - Chemical Technology
National University Of Mongolia
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