Summary
Work History
Education
Skills
Travelling and reading
Timeline
Generic

Babette Philp

Aged Care Case Manager
Salamander Bay

Summary

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager experienced in all environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Knowledgeable Case Manager experienced in coordinating care for all individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.

Work History

Case Manager Community Aged Care

Calvary Community Care - Hunter
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Collaborated with an interdisciplinary team to determine timely delivery of services.

Team Leader Community Aged Care

Calvary Community Care
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.

Education

No Degree - Welfare

TAFE Hunter Cert IV
Hunter TAFE

No Degree - Cert 111 And Cert IV in Aged Care

TAFE NSW
Catholic Care Hunter

Skills

  • Staff Training
  • Microsoft Project
  • Progress Evaluation
  • Microsoft Outlook
  • Aged Care Industry Related courses- Loraine Poulis
  • Teambuilding
  • First Aid/CPR
  • Written Communication
  • MS Office
  • PPE Compliance
  • Interpersonal Communication
  • Flexible and Adaptable
  • Excellent Communication
  • Training and Development
  • Problem-Solving
  • Analytical and Critical Thinking

Travelling and reading

I am working my way around Australia in my Van. I also love reading in my down time. i spend a lot og time with my grandchildren.

Timeline

Case Manager Community Aged Care

Calvary Community Care - Hunter

Team Leader Community Aged Care

Calvary Community Care

No Degree - Welfare

TAFE Hunter Cert IV

No Degree - Cert 111 And Cert IV in Aged Care

TAFE NSW

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Babette PhilpAged Care Case Manager