Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer

Babygirl Magdalene Scott

Beckenham,WA

Summary

I am a compassionate person possesses gentle touch and caring attitude cantered on treating people with dignity and respect. Collaborative team player with strong clinical and interpersonal skills. Experienced beautician with over 8 years of experience in customer service and communication. Excellent reputation for resolving problems and improving customer satisfaction. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Support Worker

Guardian Nursing Agency
12.2022 - 04.2023
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness
  • Kept clients engaged in social networks and communities for personal health and growth
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule
  • Visited home environments to help clients develop comprehensive life, technical and job skills

Beautician

Self Employed Services
12.2021 - Current
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Shampooed, conditioned, and styled hair, following individualized client specifications and product recommendations to increase return customer base.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Receiving phone calls, entering appointments and collecting payments for services rendered.
  • Researched latest trends in hair and makeup to stay updated on styles and technique.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Processed payments, entering sales in register for prompt customer service.
  • Educated clients on products and techniques to design over 6 personalized and thorough body care plans.
  • Developed and deepened customer relationships by building loyalty and promoting referrals to increase customer base by 50%.
  • Designed long-term personalized care plans for 8 clients with all types of hair and makeup needs.
  • Sterilized and maintained equipment to increase lifetime by 2 years and cut supply costs.
  • Modernized home studio care by staying up-to-date on Social technologies and introducing different techniques and updated tools use.
  • Organized supply and sales areas to increase overall productivity and Products sales.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.

Makeup Artist

Self Employed Services
12.2020 - Current
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Applied makeup in accordance with clothing style.
  • Professionally applied makeup to 15 clients per month for outings, proms, weddings, funerals and other special occasions and events.
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered phone calls and emails to schedule client appointments.
  • Consistently received positive performance reviews from guests.
  • Styled hair, makeup for customers for special events and occasions.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Sanitized and organized station and tools by disinfectant, steaming and hot water.
  • Worked flexible hours across night, weekend and holiday shifts
  • Worked effectively in fast-paced environments
  • Proven ability to learn quickly and adapt to new situations
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks
  • Gained strong leadership skills by managing projects from start to finish
  • Self-motivated, with a strong sense of personal responsibility
  • Delivered services to customer locations within specific timeframes
  • Provided professional services and support in a dynamic work environment
  • Resolved problems, improved operations and provided exceptional service
  • Exercised leadership capabilities by successfully motivating and inspiring others

Aged Care Worker

Aegis Aged Care Group
03.2022 - 04.2022
  • Remained alert to problems or health issues of clients and competently responded.
  • Served meals and snacks according to prescribed diets.
  • Recognised and reported abnormalities or changes in patients' health status to case manager.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Monitored and assisted residents through individual service plans.
  • Scheduled and accompanied clients to medical appointments.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialisation and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Monitored and maintained cleanliness, sanitation, and organisation of assigned station and service areas.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Monitored client vital signs, administered medications and tracked behaviours to keep healthcare supervisor well-informed.
  • Maintained frequent supervision of residents unable to call for assistance.

Community Support Worker

D H HOLISTIC CARE SERVICES PTY LTD
12.2021 - Current
  • Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
  • Planned and hosted on- and off-campus community service activities.
  • Enlisted support of volunteers and collaborated with businesses and community groups.
  • Advocated for clients for comprehensive service delivery and daily activity such as veterans' benefits opportunities, and community agencies.
  • Assisted in implementation of community support services in alignment with needs.
  • Supported clients in developing goals and social skills, improving individual wellness and productivity.
  • Produced crisis management and intervention plans for communities in need.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.

Support Worker

Amiable Community Care
01.2023 - Current
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
  • Visited home environments to help clients develop comprehensive life, technical and job skills.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Evaluated client progress toward established annual and quarterly goals.
  • Monitored employee and customer interactions to assess quality of service.

Education

Bachelor Of Psychological Science And Counselling - Counseling Psychology

ACAP
Northbridge, WA
05.2023

Certificate III - Individual Support

Australian Employment And Training Services
Cockburn, WA
04.2022

Certificate III - Make-Up

North Metropolitan TAFE
Perth, WA
12.2020

Eyelash Extensions -

North Metropolitan TAFE
East Perth, WA
11.2020

High School Diploma -

Mercedes College
Perth, WA
10.2016

Certificate II - Retail Make-up And Skincare

North Metropolitan TAFE
Perth, WA
10.2016

Skills

  • Hard working and self-motivated
  • Organised
  • Ability to work in team
  • Patient
  • Reliable
  • Memorisation Techniques
  • Critical Thinking
  • Safety Standards
  • Originality and Creativity
  • Adaptable to Changing Client Needs
  • Active Listening
  • Sterilisation Requirements
  • Problem Resolution
  • Tool, Equipment and Surface Sanitising
  • Friendly Communication
  • Safety Training
  • Client Satisfaction
  • Client Requirements
  • Progress documentation
  • Community integration
  • Meal planning and preparation
  • Behavioural Management
  • Care plan assessment
  • Flexible schedule and availability

Certification

Drivers licence Certificate II Retail Make-up and Skincare – 2018 Certificate III Makeup Eyelashes Extensions Certificate II Business Certificate III in Individual Support Police Clearance NDIS Check

Timeline

Support Worker

Amiable Community Care
01.2023 - Current

Support Worker

Guardian Nursing Agency
12.2022 - 04.2023

Aged Care Worker

Aegis Aged Care Group
03.2022 - 04.2022

Beautician

Self Employed Services
12.2021 - Current

Community Support Worker

D H HOLISTIC CARE SERVICES PTY LTD
12.2021 - Current

Makeup Artist

Self Employed Services
12.2020 - Current

Bachelor Of Psychological Science And Counselling - Counseling Psychology

ACAP

Certificate III - Individual Support

Australian Employment And Training Services

Certificate III - Make-Up

North Metropolitan TAFE

Eyelash Extensions -

North Metropolitan TAFE

High School Diploma -

Mercedes College

Certificate II - Retail Make-up And Skincare

North Metropolitan TAFE

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Babygirl Magdalene Scott