Baby Lynn E. Millan
Cannington,WA
Summary
Results-oriented professional with extensive experience in diverse work environments, adept at supporting students with varied needs through the development of tailored educational plans and close collaboration with teaching staff. Proven ability to enhance operational efficiency by leveraging strong material handling skills and effective multitasking capabilities. Recognized for introducing innovative solutions that boost performance and cultivate teamwork, while upholding high standards of service and customer satisfaction. Committed to fostering an inclusive and productive atmosphere that drives success for students and colleagues alike.
Overview
31
31
years of professional experience
Work History
Warehouse Team Member
KOMATSU AUSTRALIA
02.2023 - Current
- Maximises performance across roles by applying skills such as hard work, dedication, time management, passion, determination, leadership, and camaraderie to enhance inbound and outbound duties. This includes manually handling various parts of equipment of different sizes and processing dispatch data using SAP, SAP-EWMS, CITRIX, MS Toll, Freight Exchange, Microsoft Office.
Administrative Assistant/ Data Entry
ZircoData
09.2022 - 12.2022
- Performed tasks such as receiving and storing goods, scanning, filing confidential documents, and performing administrative duties as a data encoder. The role involved extensive scanning, sorting, and organising goods, fostering a sense of accomplishment and dedication.
- Overhauled the filing system for better access, managed sensitive info discreetly, and accurately entered data into spreadsheets and databases for purposes.
Sales and Administrative Coordinator
Pagoda Resort and Spa
08.2022 - 09.2022
- Passion and creativity applied to hotel marketing and admin tasks, including creating/updating offers, memos, notices; monitoring arrivals; preparing welcome letters; handling emails; and performing confidential tasks like photocopying, scanning, and filing. Developed skills to understand objectives and adapt to the environment.
Professional Teacher, Public School
Calaca Senior High School, Department of Education of the Philippines
06.2016 - 03.2022
- Over more than five years, I have demonstrated satisfactory performance as a public secondary teacher-adviser. I utilised teaching platforms to enhance students' physical and mental skills, and taught the Y2K Curriculum in English subjects. I also served as a volleyball coach for senior high school students, acted as a judge in various school contests, and was a school coordinator for the Adopt-A-School program. My dedication and determination are evident in my efforts to meet teaching standards.
- I set clear goals, requirements, and classroom policies for my courses.
- I promoted inclusivity and collaborative learning through facilitated online and in-class discussions.
- Remote learning platforms helped me reach a broader student audience, including those unable to attend in person.
- I provided opportunities for observation, questioning, and investigation.
- I offered individualised support and tutoring to struggling students and engaged bored students with hands-on, immersive activities.
- I Organised materials and classroom spaces to optimise learning and facilitate successful lessons.
- My Teaching methods included lectures, assignments, and discussions.
- I also counselled students on academic planning, course issues, and career options.
- To improve student learning, I employed diverse instructional techniques.
- Administered standardised tests to assess progress against learning objectives.
Owner
KyGo Shop
05.2009 - 02.2011
- Dynamic in managing a small retail store of fashion trends.
- Developed and maintained key client relationships, ensuring satisfaction.
- Handled administrative requirements involving records management, legal compliance and tax submissions.
- Implemented customer feedback mechanisms to improve service quality.
Receptionist/Administrative Assistant
Newton Integrated Solutions, Inc.
05.2001 - 09.2003
- Passion and dedication shown through years as a receptionist and admin assistant, handling general tasks, assisting with hiring, documentation, scheduling exams, and encoding sales data for producing machines.
- Kept a welcoming reception area tidy by arranging the space and overseeing office supplies.
- Kept track of office stock levels and ordered supplies proactively to prevent work disruptions.
Customer Service Assistant (Policy Issue Processor)
SUNLIFE FINANCIAL OF CANADA, (PHILIPPINES), INC.
04.1998 - 01.2002
- Customer representative in Central Services verified records, ensured confidentiality, reviewed and proofread policy contracts, checked data against original applications using Lotus Notes, entered and corrected data within authority, handled front desk and phone enquiries, and relieved at the call centre.
- Built a solid foundation in communication skills and determination to pursue dreams while working at a multinational company.
- Attended meetings and training sessions to enhance job performance.
- Responded to customer queries via phone, email, and webcast.
- Resolved customer complaints promptly and professionally.
- Escalated complex issues to relevant team members or management for resolution.
- Operated various computer systems and used search tools to find information.
Marketing Staff
SUNLIFE FINANCIAL OF CANADA,(PHILIPPINES), INC.
04.1997 - 04.1998
- Collaborated on agents' sales, counts, payables, and underwriting via dashboard, using data checks and Lotus Notes, and responded to customer inquiries by phone or face-to-face.
- Supported sales team via calling, referrals, and online ads. Assisted in closing sales by explaining services, preparing estimates, and proposals. Aided companies in assessing market position from available data.
Receptionist/ Administrative Assistant
PhilCom Corporation
02.1995 - 04.1996
- Collaborated with the HR Supervisor to ensure all applicant documents were filed correctly and completed before hiring. Assisted with recruitment by scheduling interviews and coordinating exams. Managed the reception area and performed minor administrative tasks. Additionally, cultivated personal and mental skills in a corporate setting.
- Facilitated the onboarding process for new staff by preparing orientation materials.
Education
Bachelor of Arts - Communication Arts
UNIVERSITY OF THE EAST
MANILA, PHILIPPINESMaster of Arts - Education Major In English
GOLDEN GATE COLLEGES
Batangas City, PHILIPPINES01.2018
Certificate of Professional Teachers’ Education - Specialised in English
RIZAL COLLEGE OF TAAL
TAAL, BATANGAS06.2015
Skills
- Computer skills: Microsoft Office, SAP, EWMS
- Time management
- Filing and data archiving
- Self-motivated and
- Multitasking
- Clerical support
- Office administration
- Documentation
- Confidential document control
- Cooperative learning experience
- Record keeping
- Service Standard Compliance
- Data collection
- Customer Service
- Hospitality and accommodation
- Creative problem solving
- Administrative Support Client Relations
- Material handling
- Complaint resolution
- Verbal and written communication
- Empathy and patience
- Kinesthetic learning
- Team collaboration
- Creative lesson plan development
- Public speaking
- Student assessment
- Classroom instruction, technology, management
- Warehousing functions
- Student-centered learning
- Lesson planning
- Learning style assessment
- Excellent classroom management
- Testing and grading
- Parent-teacher communication
- Instructional methods
Languages
English
FILIPINO
Timeline
Warehouse Team Member
KOMATSU AUSTRALIA
02.2023 - Current
Administrative Assistant/ Data Entry
ZircoData
09.2022 - 12.2022
Sales and Administrative Coordinator
Pagoda Resort and Spa
08.2022 - 09.2022
Professional Teacher, Public School
Calaca Senior High School, Department of Education of the Philippines
06.2016 - 03.2022
Owner
KyGo Shop
05.2009 - 02.2011
Receptionist/Administrative Assistant
Newton Integrated Solutions, Inc.
05.2001 - 09.2003
Customer Service Assistant (Policy Issue Processor)
SUNLIFE FINANCIAL OF CANADA, (PHILIPPINES), INC.
04.1998 - 01.2002
Marketing Staff
SUNLIFE FINANCIAL OF CANADA,(PHILIPPINES), INC.
04.1997 - 04.1998
Receptionist/ Administrative Assistant
PhilCom Corporation
02.1995 - 04.1996
Master of Arts - Education Major In English
GOLDEN GATE COLLEGES
Certificate of Professional Teachers’ Education - Specialised in English
RIZAL COLLEGE OF TAAL
Bachelor of Arts - Communication Arts
UNIVERSITY OF THE EAST
Personal Information
- Residency: Permanent Resident
- Visa Status: Permanent Resident
- ID Number: 0460851754
- Work Permit: Permanent Resident
Additional Qualification
Initial Teacher Education (ITE) Program - assessed equivalent by the TRBWA (Teacher Registration Board of Western Australia , 26 July 2024