Bach Duong
Brisbane,QLD
Summary
A dynamic Food Service Worker and dedicated Volunteer, I excel in multitasking and customer service, ensuring high-quality outcomes and satisfaction. Leveraging a strong work ethic and attention to detail, I significantly enhanced operational efficiency and customer experience, mastering safe food handling and fostering positive relationships. My proactive approach and ability to quickly learn have been pivotal in supporting teams and driving service excellence.
Overview
1
1
year of professional experience
Work History
Food Service Worker
01.2023 - 01.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Volunteer
10.2022 - 12.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Increased cultural awareness with organization of multicultural festivals.
- Coordinated food drives for improved local food bank stock levels.
- Educated young people about strategies for driving discussions and promoting social changes.
- Coordinated and managed volunteer activities for community service projects.
Education
Bachelor of Pharmacy - Pharmacy
University of Queensland
Brisbane, QLD06-2028
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Cleaning and sanitation
- Strong work ethic
- Positive attitude and energy
- Attention to detail
- Safe food handling
- Basic mathematics
Timeline
Food Service Worker
01.2023 - 01.2024
Volunteer
10.2022 - 12.2022
Bachelor of Pharmacy - Pharmacy
University of Queensland
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