Bachan Ghimire
Avondale Heights
Summary
Dedicated and customer-focused hospitality professional with extensive experience in front of house service, beverage preparation, and guest interaction. Proven ability to deliver exceptional customer service while thriving in fast paced environments and maintaining clean, organized service areas with strong communication skills, teamwork, and a positive attitude. Committed to enhancing the guest experience and contributing to a vibrant team atmosphere.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Bartender
Adarsha Sargam Hotel Pvt. Ltd.
11.2021 - 09.2025
- Assisted bartenders in preparing beverages and providing prompt customer service.
- Maintained a clean and organised bar area, ensuring high hygiene standards.
- Supported customer orders and provided menu recommendations with a friendly attitude.
- Handled inquiries and minor customer complaints professionally.
- Helped organise weekly staff schedules and supported front-of-house operations.
Intern - Food & Beverage & Housekeeping
Hotel Yak & Yeti
12.2020 - 06.2021
- Assisted in daily F&B; service, ensuring a smooth and welcoming guest experience.
- Supported table setup, cleaning, and organisation of service areas.
- Helped maintain cleanliness in guest rooms and public areas.
- Worked collaboratively with the hospitality team to meet service standards.
- Followed hygiene and safety procedures consistently.
Food and Beverage Server
Hilton Garden Inn Hotel
12.2019 - 12.2019
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Managed food and beverage orders efficiently using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely delivery of high-quality meals.
- Adhered to health and safety standards while handling food and beverages.
- Provided courteous, friendly service while multitasking in fast-paced environment.
Education
Bachelor of Hotel Management -
International School of Hotel Management
Nepal08-2021
Higher Secondary Education -
Balmiki Providence HS School
12-2016
Secondary Education -
East Horizon English Higher Secondary School
06.2014
Skills
- Customer Service & Guest Interaction
- Cash Handling & POS Support
- Front-of-House Service
- Food Safety & Hygiene
- Teamwork & Communication
- Time Management
Certification
- Illusion Bartender Academy - Certificate of Completion, 2021
- Hilton Garden Inn - Orientation Training Program, 2019
- Hotel Yak & Yeti - Training in Food & Beverage Service and Housekeeping Department, 2021
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Assistant Bartender
Adarsha Sargam Hotel Pvt. Ltd.
11.2021 - 09.2025
Intern - Food & Beverage & Housekeeping
Hotel Yak & Yeti
12.2020 - 06.2021
Food and Beverage Server
Hilton Garden Inn Hotel
12.2019 - 12.2019
Secondary Education -
East Horizon English Higher Secondary School
Bachelor of Hotel Management -
International School of Hotel Management
Higher Secondary Education -
Balmiki Providence HS School