Badreldin Abbas
Summary
Detail-oriented and forward-thinking professional with a strong foundation in infrastructure support and technical operations. Demonstrated adaptability, analytical thinking, and a proactive approach to problem-solving. Proven experience in managing and maintaining IT systems, delivering reliable technical support, and contributing to independent and team-based environments. Committed to consistently delivering high-quality outcomes and driving continuous improvement across IT services.
Overview
8
8
years of professional experience
Work History
Store Manager
Elite Supps
01.2024 - Current
- Oversee daily operations, including inventory control, merchandising, and stock ordering to maintain optimal product availability
- Utilised sales data to identify trends and develop strategies that boosted customer traffic and revenue
- Deliver personalised customer service, building strong relationships and driving repeat business
- Ensure compliance with company standards and cultivate a positive, high-energy store environment
Store Associate & Delivery Expert
Canberra Building Supplies
04.2024 - 12.2024
- Managed inventory verification and maintained accurate stock records to optimize supply levels
- Coordinated incoming deliveries, performed quality checks, and ensured timely restocking
- Assisted customers with product selection and resolved inquiries, enhancing customer satisfaction and retention
IT Project Officer
Department of Employment and Workplace Relations
03.2022 - 04.2024
- Coordinated IT projects from inception to completion, including planning, implementation, and evaluation phases
- Provided technical support to staff, troubleshooting hardware and software issues to minimise downtime
- Maintained high standards in queue management, offering specialised technical advice and assistance to department members via the designated team IT incident portal
Junior Coach
Motivate Football Academy
01.2017 - 01.2023
- Designed and implemented training programs focused on skill development, teamwork, and sportsmanship
- Communicated game strategies and motivational guidance, leading to measurable improvements in player performance
- Mentored junior players, fostering a positive and growth-oriented team culture
Education
Bachelor of Information Technology -
University of Canberra
04.2025
High School/College Certificate -
Lake Ginninderra College
12-2017
Skills
- Team Leadership & Development
- Time Management & Organisation
- Cross-functional Collaboration
- Solution-Oriented Thinking
- Adaptability & Flexibility
- Attention to detail
- Proficient in Microsoft Suite
Timeline
Store Associate & Delivery Expert
Canberra Building Supplies
04.2024 - 12.2024
Store Manager
Elite Supps
01.2024 - Current
IT Project Officer
Department of Employment and Workplace Relations
03.2022 - 04.2024
Junior Coach
Motivate Football Academy
01.2017 - 01.2023
Bachelor of Information Technology -
University of Canberra
High School/College Certificate -
Lake Ginninderra College
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