Ba Duc Le
Box Hill,VIC
Summary
Proven to excel in fast-paced environments, I enhanced client satisfaction at Yoogane Restaurant Vietnam by leveraging top-notch organization and telephone skills. Expert in managing client records and resolving issues, I consistently maintained a welcoming atmosphere, contributing to the business's positive reputation. My adeptness in data entry and time management streamlined operations, significantly boosting efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist, Food Waiter
Yoogane Restaurant Vietnam
04.2023 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Answered messages form clients in media platforms
Education
Diploma of Commerce - Finance
Deakin University
Melbourne, VIC02.2027
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Greeting and Seating Clients
- Mail distribution
Certification
- Receptionist, Yoogane Restaurant Vietnam - January 2024
Languages
English
Limited Working
Vietnamese
Native or Bilingual
Timeline
Receptionist, Food Waiter
Yoogane Restaurant Vietnam
04.2023 - 01.2024
Diploma of Commerce - Finance
Deakin University
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