Badushah Aboobacker
Perth,Maylands
Summary
Driven Health Care Assistant and Sales Manager with a proven track record in patient care and sales revenue growth. Excelled at Newbrook Nursing Home by enhancing patient satisfaction and comfort, while also leading a sales team to increase revenue through strategic planning and exceptional customer service. Skilled in time management and empathy, demonstrating a commitment to exceeding employer expectations.
Overview
15
15
years of professional experience
Work History
Health Care Assistant
Newbrook Nursing Home
01.2023 - 01.2024
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
Sales Manager
Own Business
01.2009 - 01.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Education
QQI LEVEL 5
Forus Training Centre
Mullingar,IrelandEcommerce
Kerala University ,kerala
Kerala,India 03.2002
Skills
- Time Management
- Patient Care
- Patient-focused care
- Supporting personal needs
- Feeding Assistance
- Empathy and Compassionate Care
- Attention to Detail
- Observing responses
- Preparing meals
- Meal Preparation
Timeline
Health Care Assistant
Newbrook Nursing Home
01.2023 - 01.2024
Sales Manager
Own Business
01.2009 - 01.2019
QQI LEVEL 5
Forus Training Centre
Ecommerce
Kerala University ,kerala