Bahador Ahmadzadeh
Prestons,NSW
Summary
Competent Engineering professional offering foundation in engineering project management and design. History of success in performing load and cost calculations and establishing clear parameters. Detail-oriented with strong knowledge of [Area of expertise] and [Software].
Overview
10
10
years of professional experience
Work History
Field Service Engineer/ Technical Support Engineer
MarketKnowledge Pty Ltd
06.2023 - Current
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
- Conducted regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.
- Managed maintenance data records and tracked operating information for onsite reference.
- Maintained tools and equipment, parts inventory, and library of machine manuals.
- Developed customized preventive maintenance plans tailored to individual client needs, extending equipment life and minimizing disruptions.
- Installed and repaired [Type], [Type] and [Type] equipment on clients' premises.
Production Manager
Starcorp Holdings
08.2016 - 06.2023
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Reviewed work for quality and compliance with company standards and design specifications.
- Managed internal operational standards and productivity targets.
- Analyzed production data and prepared reports for senior management.
- Trained in and implemented emergency response procedures to protect team members and property.
IT Technical Support Intern
Pishgaman Sanat
08.2014 - 06.2016
- Reduced downtime for employees by quickly troubleshooting hardware and software problems.
- Assisted in the development of internal documentation related to IT procedures, increasing overall departmental organization and accessibility of information.
- Increased team efficiency by assisting in the implementation of new technology systems and processes.
- Contributed to the successful completion of IT projects by effectively managing tasks within deadlines.
- Provided training for end-users on new software applications, promoting increased productivity through efficient use of technology tools.
- Performed regular data backups to ensure information security and minimize potential risks from data loss incidents.
- Collaborated with colleagues to implement innovative solutions for recurring technical challenges.
- Monitored systems in operation and quickly troubleshot errors.
- Configured hardware and granted system permissions to new employees.
- Tested new software and hardware prior to deployment.
- Diagnosed and troubleshot hardware, software and network issues.
Education
Course Certificate - Technical Support Fundamentals
Google
Oline 06.2024
Master of Science - Mechanical Engineering
University Putra Malaysia
Malaysia08.2014
Bachelor of Science - Mechanical Engineering
Azad University of NAJFABAD
Iran07.2012
Skills
- Remote Support
- Troubleshooting and repair
- Equipment Installation
- On-Site Support
- Service Documentation
- System diagnostics
- Field Operations Management
- Project Management
- Mechanical Troubleshooting
- Equipment installation and repair
- Preventive Maintenance
- Technical Support
- Hardware Installation
- Software Installation
- Network Maintenance
Timeline
Field Service Engineer/ Technical Support Engineer
MarketKnowledge Pty Ltd
06.2023 - Current
Production Manager
Starcorp Holdings
08.2016 - 06.2023
IT Technical Support Intern
Pishgaman Sanat
08.2014 - 06.2016
Course Certificate - Technical Support Fundamentals
Google
Master of Science - Mechanical Engineering
University Putra Malaysia
Bachelor of Science - Mechanical Engineering
Azad University of NAJFABAD
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