PANAH DARREHEE
Kings Park,NSW
Summary
Dedicated and motivated individual seeking the position of Entry Assistant Agent in Real Estate. Highly organized and detail-oriented with a passion for providing exceptional customer service. Eager to contribute to a reputable real estate agency and support clients in their home buying and selling journey. Available full time.
Overview
2
2
years of professional experience
1
1
Certification
Work History
HR Truck Driver & Vendor/Customer Service
Impress Transport/BM Transport
Sydney, NSW
06.2022 - 01.2024
- Safely operated heavy rigid trucks to transport goods and materials to designated locations, ensuring on-time deliveries and customer satisfaction
- Managed a high volume of incoming calls, consistently meeting response time targets
- Addressed customer inquiries, concerns, and complaints with empathy and professionalism, striving to resolve issues and provide satisfactory solutions
- Being the main point of contact between vendors and customers to ensure smooth communication and operation for delivery of goods
- Seeking dynamic employment opportunities within the transportation industry, to engage in shift work while effectively collaborating with diverse transport companies during daytime hours
- Shared knowledge and experience to support the professional development of new team members, contributing to a skilled and reliable workforce
- Communicated effectively with customers and dispatchers, providing updates on delivery status, addressing any concerns, ensuring smooth operation
- Complied with traffic laws, safety regulations, and company policies, maintaining a clean driving record with no accidents or violations
- Assisted in training and mentoring new drivers, emphasizing the importance of safety protocols, excellent customer service, and adherence to company policies.
- Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Followed regular schedule of pickups for individual customers and groups.
- Worked well with dispatchers to communicate route and schedule changes.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
Internship
Aksaray Municipality and Environmental Affairs
- Leading and conducting environmental site assessments and data collection for development projects in a team environment
- Assisted in the preparation of technical reports and presentations for clients and regulatory agencies
- Assisted in the design and implementation of water and wastewater treatment systems and discussing with team members of best possible methods to use and improve
- Collaborated with senior engineers and team members to analyze and interpret data from environmental monitoring programs
- Using AutoCAD to mirror ideas into a 3D format to improve current processes for a more efficient outcome
- E.g., drawing objects, measurements, facility plans
- Monitoring project costs, variations and keeping track of budgeting to ensure outstanding quality of work within client satisfaction
- Checking with district facilities and ensuring rules and regulations are followed to avoid any harm to the community and environment
- Participated in project meetings and contributed ideas for more process improvements.
Education
Bachelor of Environmental Engineering -
Aksaray University - Turkey
Skills
- Ability to speak 4 Languages: English, Turkish, Persian, Hindi
- Excellent communication skills, both written and verbal, to effectively interact with clients and team members
- Strong organizational abilities to manage multiple tasks and prioritize responsibilities efficiently
- Strong ability to build and maintain positive relationships with clients and colleagues
- Solid understanding of local and state real estate regulations and laws
- Outstanding problem-solving skills to address clients' inquiries and concerns effectively
- Ability to work well under pressure and meet deadlines while maintaining attention to detail
- Valid NSW driver's license and reliable vehicle for travel
- Microsoft Office
- Planning Ability
- Customer/Client Service
- Dependable and Reliable
Certification
Certificate of Registration - Assistant Agent Statement of Attainment | Entry Education| 2023
Languages
English
Full Professional
Persian
Native/ Bilingual
Turkish
Full Professional
Hindi
Professional
Timeline
HR Truck Driver & Vendor/Customer Service
Impress Transport/BM Transport
06.2022 - 01.2024
Internship
Aksaray Municipality and Environmental Affairs
Bachelor of Environmental Engineering -
Aksaray University - Turkey
Similar Profiles
Valerian-Cristian GiroveanuValerian-Cristian Giroveanu
Driver at BM Transport LTDDriver at BM Transport LTD
Michele HoganMichele Hogan
Non Emergency Medical Transport Driver/Driver Liaison at Soars Transport/Northern California TransportNon Emergency Medical Transport Driver/Driver Liaison at Soars Transport/Northern California Transport
Mohamed Anis BOUZIANEMohamed Anis BOUZIANE
HSE Specialist at Emirates transport – Federal government transport companyHSE Specialist at Emirates transport – Federal government transport company