Bailee Cations
Melbourne,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Floor Leader
Build-A-Bear Workshop
Werribee, Vic
11.2023 - Current
- Provided daily direction and guidance to a team of 10+ employees.
- Coached and mentored new employees on company policies, procedures, and expectations.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Monitored store operations to ensure that all areas are properly stocked with merchandise.
- Assisted customers in locating items within the store or online if unavailable at their location.
- Opened and closed store by counting cash, opening and closing cash registers and creating staff assignments.
- Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Worked directly with store manager to verify achievement of sales, retention and quality targets.
Cashier
Cookie Dough Co.
Werribee, Vic
11.2022 - 04.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Education
VCE Completion -
Wyndham Central College
Werribee, VIC12-2022
Skills
- Employee Training
- Cash Handling
- Customer Assistance
- Adaptable and Flexible ,m
- Team building
- Friendly and Helpful
- Honest and Dependable
- Reliability
- Positive Customer Engagement
- Meeting Sales Goals
Timeline
Floor Leader
Build-A-Bear Workshop
11.2023 - Current
Cashier
Cookie Dough Co.
11.2022 - 04.2023
VCE Completion -
Wyndham Central College