Bailey Erdmann
Westbrook
Summary
Professional retail team member with strong experience in customer service, inventory management, and sales support. Known for effective teamwork, reliability, and adaptability in fast-paced environments. Skilled in point-of-sale systems, merchandising, and maintaining clean, organized store. Focused on delivering excellent results and enhancing customer satisfaction.
Overview
10
10
years of professional experience
Work History
Store Team Member
Woolworths
09.2023 - Current
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
Apprentice Jeweler
Lee Volks Jewelry Toowoomba
01.2019 - 03.2022
- Strengthened client relationships with timely completion of custom orders and excellent communication throughout the process.
- Exceeded customer expectations with precise resizing services that maintained the original integrity of each piece.
- Reduced material waste by carefully measuring and cutting precious metals for optimal use in each project.
- Supported team members by sharing technical knowledge, fostering a collaborative work environment that bolstered productivity levels.
- Crafted intricate jewelry pieces by utilizing various tools, techniques, and materials.
Kitchen Hand
Super Roster Wilsonton
08.2015 - 01.2019
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Education
High School Diploma -
St Mary's Toowoomba
Toowoomba, Australia 04.2001 -
Skills
Workplace safety
Customer engagement
Merchandise display
Product demonstration
Cleanliness and hygiene
Reliability and punctuality
Multitasking Abilities
Timeline
Store Team Member
Woolworths
09.2023 - Current
Apprentice Jeweler
Lee Volks Jewelry Toowoomba
01.2019 - 03.2022
Kitchen Hand
Super Roster Wilsonton
08.2015 - 01.2019
High School Diploma -
St Mary's Toowoomba
04.2001 -
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