Bailey Gotts
Uralla,NSW
Summary
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Bartender
Jeremy Monk Ph: 0459 253 235
09.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Sales Assistant Team Member
Annette Ryan Ph: 0427 783 728
10.2023 - Current
- Ensured store presentation met company standards, creating an inviting shopping atmosphere for customers.
- Strengthened customer loyalty through building rapport and offering knowledgeable assistance on products and services.
- Maintained accurate cash handling procedures, ensuring secure transactions for both the business and customers alike.
- Enhanced customer satisfaction through providing personalized recommendations and attentive customer service.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
Uralla Central School
Uralla, NSW09.2024
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Patience and Tolerance
- Clear and effective communication
- Outgoing Personality
- Cleanliness and hygiene
Timeline
Bartender
Jeremy Monk Ph: 0459 253 235
09.2024 - Current
Sales Assistant Team Member
Annette Ryan Ph: 0427 783 728
10.2023 - Current
High School Diploma -
Uralla Central School
Similar Profiles
Natalia Malonado RubianoNatalia Malonado Rubiano
Nanny WEEKEND at Mr. Sanchez (571) 235-0095Nanny WEEKEND at Mr. Sanchez (571) 235-0095
GABIJA PENKAITYTEGABIJA PENKAITYTE
F&B Attendant at Manchester 235 CasinoF&B Attendant at Manchester 235 Casino
Terrence SmithTerrence Smith
Lead Package Attendant at 235 W. Van BurenLead Package Attendant at 235 W. Van Buren