Bailey Hargraves

• Oversee daily dispatch operations, coordinating drivers and deliveries to ensure efficient and accurate distribution of automotive parts.
• Process and charge customer credit card payments for major trade accounts and key clients.
• Investigate and resolve stock discrepancies, locating missing inventory and ensuring accurate stock records
• Act as the primary point of contact between consultants, warehouse staff, and management to resolve operational issues
• Coordinate urgent and priority deliveries to meet customer and business deadlines
• Maintain strong relationships with internal departments, senior management, and key customers.Ensure dispatch procedures run efficiently and that team members have the support and resources needed to perform their roles.

• ordinated pre-game event setup at John Cain Arena, ensuring all operational areas were prepared before doors opened.
• Worked with multiple teams including arena staff, security, media crews, and event coordinators to ensure smooth game-day operations
• Assisted with court-side setup, signage placement, sponsor activations, and fan engagement areas
• Managed time-sensitive setup schedules to ensure all event components were ready prior to tip-off.
• Followed strict safety and operational procedures while working in a fast-paced live event environment

Contributed to maintaining a professional fan experience for thousands of attendees at NBL games.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.