Energetic Gym Manager known for high productivity and efficient task completion. Skilled in customer service, team leadership, operations and WHS. Excels in communication, discipline, and problem-solving to ensure smooth operation and client satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Gym Manager/Business Owner
Airlocker Training Wollongong
Wollongong, NSW
07.2023 - Current
hands on Catering/ coaching for the elderly and disabled
Managed daily operations and staff scheduling at a group training facility.
Oversaw member onboarding and provided exceptional customer service experiences.
Coordinated fitness programs tailored to diverse client needs and goals.
Implemented safety protocols to maintain a secure training environment.
Trained staff on equipment usage and best practices for member engagement.
Maintained equipment functionality through regular inspections and maintenance checks.
Developed marketing strategies to attract new members and enhance retention rates.
Organized community events to promote fitness awareness and brand visibility.
Ensured the gym had all necessary equipment to maintain safety and efficiency standards.
Resolved customer complaints in a timely manner while upholding company policies.
Handled daily administrative tasks including filing paperwork and responding to emails.
Communications Electronics Technician
Royal Australian Air Force
Williamtown, NSW
07.2019 - 07.2023
Deployed on various operations and exercises
Responsible for assessing and implementing safety procedure
operated completely self sufficient for periods of over 2 months with no infrastructure/ facilities (running water, shelter/ shower, shops etc.)
Worked in remote environments leading a team of technicians to complete set tasks/objectives
Trained junior technicians on best practices for electronics maintenance.
Installed, configured, tested, maintained, repaired and troubleshot electronic components, systems and equipment.
Dealt with public affairs/ media
Representative duties on behalf of RAAF
Conducted routine maintenance and repairs on machinery and systems.
Participated and led Convoys containing valuable assets
Crew Member
Hungry Jacks
Beresfield, NSW
01.2017 - 06.2019
Provided exceptional customer service in fast-paced dining environment.
Operated kitchen equipment and ensured food safety standards were met.
Prepared and assembled food items according to company guidelines.
Maintained cleanliness of workstations and dining areas throughout shifts.
Trained new crew members on operational procedures and safety practices.
Crew Member
McDonalds
Williamtown, NSW
09.2014 - 06.2017
Provided exceptional customer service in fast-paced dining environment.
Prepared and assembled food items according to company guidelines.
Operated kitchen equipment and ensured food safety standards were met.
Maintained cleanliness of workstations and dining areas throughout shifts.
Trained new crew members on operational procedures and safety practices.
Horticulturalist- Display Gardens at Wollongong Botanic Gardens (Wollongong City Council)Horticulturalist- Display Gardens at Wollongong Botanic Gardens (Wollongong City Council)