Bailey McLean
Narangba,QLD
Summary
I am a resourceful employee known for high productivity and efficient task completion. Specialize in troubleshooting, preventive maintenance, and customer service, ensuring optimal operational functionality. Excel in time management, problem-solving, and adaptability, leveraging these skills to meet and exceed job expectations while maintaining high levels of client satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Technician
KSM Leasing PTY LTD
North Lakes, QLD
01.2017 - Current
- Tested repaired items to ensure functionality before returning them to customers.
- Diagnosed problems and determined solutions for various customer issues.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Maintained accurate records of service calls, repairs, and parts used.
- Communicated with vendors regarding supply orders and delivery timelines.
- Conducted preventive maintenance on a variety of machines and systems.
- Provided technical support to customers over the phone and in person.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Provided training on the safe usage of equipment when needed.
- Performed onsite repair of equipment at customer locations.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Processed invoices in accordance to established procedures.
- Used mathematical knowledge to create an advanced consumable ordering calculator
- Performed wiring for various types of specialized electrical equipment
Production Line Operator
ROHR
Carole Park, QLD
05.2024 - Current
- Followed all safety protocols while operating equipment, including wearing personal protective gear when required.
- Collaborated with team members to ensure smooth flow of work on production line.
- Maintained accurate records of production output, scrap rates, and other related data.
- Participated in training programs designed to enhance job knowledge and skillset.
- Operated production line machinery to manufacture products according to specifications.
- Observed all safety rules while performing tasks and followed standard operating procedures.
- Utilized hand tools and equipment to perform minor adjustments on machinery.
- Operated power tools such as drills, saws, sanders safely.
Skills
- Troubleshooting skills
- Hand tool expertise
- Power tool proficiency
- Adherence to safety procedures
- Proficient in math
- Teamwork mindset
Certification
- Certificate III - IT (Programming)
- (Enrolled) Certificate II - Electrotechnology
- Year 12 Queensland Certificate of Education
References
Belinda Mcgrath
KSM Leasing PTY LTD
Office Manager
P: 0430 655 271
Gavin Anderson
ROHR
Manufacturing Manager
P: 0411 022 156
Brad Bitenc
Powerlink
Transmission Barehand Live Linesperson
P: 0438 298 534
Timeline
Production Line Operator
ROHR
05.2024 - Current
Service Technician
KSM Leasing PTY LTD
01.2017 - Current
- Certificate III - IT (Programming)
- (Enrolled) Certificate II - Electrotechnology
- Year 12 Queensland Certificate of Education