Bailey Tubman
Dapto,NSW
Summary
Accomplished Assistant Store Manager at Glue Store, adept in inventory control and customer service, significantly enhancing store efficiency and sales through strategic merchandise displays and fostering a positive work culture. Demonstrated expertise in problem-solving and time management, ensuring operational excellence and team productivity.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Glue Store
10.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Sales Assistant
Glue Store
11.2021 - 10.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Experience with Visual Merchandising, Back Of House, and Admin roles.
- Learned key sales and up-selling techniques.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Mission Briefer
Revolution Laser Arena
10.2019 - 03.2022
- Planned and organised workday activities, including scheduling and setting up missions.
- Used opportunities to upsell to guests during events, suggesting add-ons, gifts, and mission services.
- Began and ended events punctually by monitoring time and pacing the schedule of activities.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Delivered clear, audible instructions for games and activities.
Flight Instructor
Hangtime Trampoline Park
08.2017 - 10.2019
- Provided clear instruction on safe and correct equipment use.
- Promoted member loyalty and engagement with a friendly and open style.
- Coached individuals and groups regarding gymnastics.
- Worked with other coaches, team members, and school leadership to maintain a strong program.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Ran drills and fitness circuits to improve athletes' coordination skills.
Education
High School Diploma -
Five Islands Secondary College
Port Kembla, NSW09.2020
Skills
- Problem-Solving
- Customer Service
- Inventory Control
- Time Management
- Store Organization
- Attention to Detail
Timeline
Assistant Store Manager
Glue Store
10.2023 - Current
Sales Assistant
Glue Store
11.2021 - 10.2023
Mission Briefer
Revolution Laser Arena
10.2019 - 03.2022
Flight Instructor
Hangtime Trampoline Park
08.2017 - 10.2019
High School Diploma -
Five Islands Secondary College
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