Summary
Overview
Work History
Education
Skills
References
Social Media - Handle
Education And Certifications
Websites
Timeline
Generic

Bailey "Buzz" Wilson

Mitcham

Summary

Dynamic and results-driven professional with extensive experience in content creation, social media management, sales, customer service and event coordination. Proven expertise in digital marketing, brand partnerships/relations, and community engagement within the gaming, tech, and entertainment industries. Adept at managing high-pressure environments, negotiating contracts, and delivering impactful results. Passionate about leveraging technology and creativity to drive growth and foster meaningful connections.

Overview

9
9
years of professional experience

Work History

Event Coordinator & Charity Organizer

GenerOzity
04.2022 - Current
  • Organized charity gaming events (e.g., Twitch streams, PAX Aus panels) to raise funds for organizations like Cure Cancer Australia and Black Dog Institute
  • Leveraged personal experience with leukemia to advocate for awareness and support within the gaming community
  • Demonstrated strong leadership, teamwork, and problem-solving skills in high-pressure event environments

Content Creator & Social Media Manager

AshnBuzz Entertainment & Media Co.
01.2022 - Current
  • Co-founded and manage a successful content creation brand specialising in gaming and lifestyle content
  • Partnered with global brands (e.g., Paramount, Razer, LG, Intel, Logitech) to produce engaging campaigns and meet tight deadlines
  • Negotiated contracts, ensuring favorable terms for content style, exclusivity, and payment
  • Developed strong industry connections and honed professional communication skills with brand leads
  • Managed ad campaigns, client meetings, and content schedules to maintain a balanced workflow

Community & Social Media Manager

SOYTOY CLUB
08.2024 - 11.2024
  • Enhanced community engagement and interaction within the tech and gaming sectors
  • Organised and executed a successful PAX Afterparty event, growing connections between creators and industry leaders (Agency Directors & Event Managers)
  • Boosted social media growth and engagement through strategic content planning and engaging community posts

Sales Representative & Customer Service

Aussie Broadband
03.2023 - 10.2024
  • Managed high-volume customer inquiries, providing expert advice on tech services and solutions
  • Streamlined leads, callbacks, outbound calls and customer inquiries through multiple platforms/ points of contact
  • Maintained a reputation for delivering accurate, knowledgeable, and customer-focused service
  • Maintained great statistics/ KPI's throughout my time working there

Sales, Customer Service/Support & Marketing Consultant

Aftershock PC's AU
09.2023 - 02.2024
  • Delivered exceptional customer service, handling inbound/outbound sales, tech support, and corporate inquiries
  • Built strong client relationships through effective communication and product knowledge
  • Supported marketing initiatives to drive brand awareness and sales growth
  • Maintained great statistics/ KPI's throughout my whole time working there
  • Maintained a reputation for delivering accurate, knowledgeable, and customer-focused service

Casual Event Administrator

Fortress Melbourne & Sydney
04.2022 - 07.2023
  • Supported the smooth operation of gaming and esports events, including customer service and tournament coordination
  • Adapted quickly to dynamic event needs, ensuring a seamless experience for attendees

Leading Hand Production and Quality

Keech Castings & GK Building Services
12.2018 - 01.2022
  • Oversaw production operations, trained staff, and managed administrative tasks in a high-risk industrial environment
  • Ran safety meetings weekly for my team
  • Implemented IT systems and Office 365 solutions to streamline office operations
  • Keeping up to date/ on schedule with major contract work with high-priority clients
  • (Stock take post-production, QA, and packing of large steel/ casting orders)

PC Repair & Custom Keyboard Business

06.2018 - 10.2020
  • Provided tech repairs, custom PC builds, and keyboard supplies/ complete custom builds, managing inventory and customer relationships

Kitchen Hand/All-Rounder

Red Dragon Chinese Restaurant
11.2015 - 12.2018
  • Developed strong hospitality and customer service skills in a fast-paced kitchen environment
  • Grew a friendly environment for recurring customers
  • Learnt to multitask quickly being able to juggle many aspects of a small business, and pushed to learn more about all aspects of a business
  • (I helped with till balancing from an early age, settled orders for new stock, found better pricing on stock from other suppliers, and helped with re-branding and marketing through local community events and ad campaigns)

Education

High School Diploma -

Catholic College Bendigo - Now CMC
Bendigo, VIC
11-2018

Skills

  • Social Media Management
  • Content Creation
  • Digital Marketing
  • Brand Partnerships
  • Sales
  • Customer Relationship Management
  • Event Coordination
  • Community Engagement
  • Agreement Negotiation
  • Talent Management
  • Tech Savvy
  • Leadership
  • Collaborative Teamwork
  • Problem-Solving
  • Strategic Planning
  • Strong Communication Skills
  • Effective Communication
  • Time management
  • Logistical coordination
  • Event planning
  • Team mentorship
  • Media relations
  • Promotional material design
  • Networking strategies

References

  • Joel Rennie, Head of GenerOzity, 0481 337 555, Joel@generozity.charity
  • Ethan Cooper, TagMods, ethan@tagmods.com
  • Shane Bailey, Head of Gaming & Streaming, Game On Cancer, 0423 121 561, Shane@curecancer.com.au
  • Ryan Greene, Team Leader, Aussie Broadband, 0401 374 423
  • Hayden Ridgeway, Keech Castings Maintenance, 0411 323 538
  • Ken Mistica, Owner, Red Dragon Restaurant, 0428 766 683

Social Media - Handle

AshnBuzz

Education And Certifications

  • Full Driver's License
  • High-Risk Work License & White Card
  • First Aid Certificate (Current)
  • Working with Children Check
  • National Police Check

Timeline

Community & Social Media Manager

SOYTOY CLUB
08.2024 - 11.2024

Sales, Customer Service/Support & Marketing Consultant

Aftershock PC's AU
09.2023 - 02.2024

Sales Representative & Customer Service

Aussie Broadband
03.2023 - 10.2024

Event Coordinator & Charity Organizer

GenerOzity
04.2022 - Current

Casual Event Administrator

Fortress Melbourne & Sydney
04.2022 - 07.2023

Content Creator & Social Media Manager

AshnBuzz Entertainment & Media Co.
01.2022 - Current

Leading Hand Production and Quality

Keech Castings & GK Building Services
12.2018 - 01.2022

PC Repair & Custom Keyboard Business

06.2018 - 10.2020

Kitchen Hand/All-Rounder

Red Dragon Chinese Restaurant
11.2015 - 12.2018

High School Diploma -

Catholic College Bendigo - Now CMC
Bailey "Buzz" Wilson