Bakhita Valadares
Karama,NT
Summary
A reliable and organised Administration Office Clerk with experience managing multiple tasks efficiently while maintaining a positive and proactive approach. Skilled in office administration and clerical duties, including documentation, and record-keeping. Detail-oriented with excellent organisational skills and a solid understanding of administrative processes. Committed to supporting team goals and contributing to a smooth office operation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Clerk
07.2024 - Current
- Collected, tracked, and organised patient files to ensure accurate and timely availability for patients medical appointments
- Sorted and filed medical records systematically to maintain an efficient filing system and ensure confidentiality
- Rotated between two hospital sites to support consistent and handling medical records across locations
- Distributed patient files to clinics and wards
- Communicated regularly with healthcare professionals and administrative staff to coordinate records handling and resolve inquiries
- Answered and managed phone calls related to patient records or directing calls as necessary
Retail Worker
Splash Swim & Resortwear
09.2021 - 07.2024
- Greeted customers
- Opening and Closing store
- Entering and checking stock take
- Completing tasks by the end of day
- Prioritised helping customers
- Processed customer returns and exchanges.
- Processed online orders
- Opened, shelved and merchandised new products in visually appealing and organised displays.
- Maintained tidy and organised store environment.
- Answered incoming calls and emails.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Organised and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
Volunteer
Timorese Community
05.2015 - 05.2019
- Met with other volunteers and program leaders to discuss new service opportunities
- Adhered to organisation procedures and instructions to maintain safety for program participants and other workers
- Supported engaging, fun and smooth-running events by helping with organisation and planning
- Participated in team-building activities to enhance working relationships.
Beauty Therapist Trainee
AJ Elegant Beauty
06.2018 - 07.2018
- Answered phone calls and emails to schedule client appointments
- Monitored current trends to understand fashions and better serve customer needs
- Handled stocking and cleaning of both therapeutic workspaces and front office
- Performed manicures, pedicures and paraffin wax treatments
- Consistently received positive performance reviews from guests.
Education
High School Diploma -
O'Loughlin Catholic College
12.2019
Certificate 3 in Beauty Therapy -
Charles Darwin University
12.2019
Skills
- Cleaning
- Communication and Interpersonal Skills
- Reliable and Responsible
- Problem-solving
- Document management and data entry
- Communication and teamwork
- Microsoft Office (Word, Excel, Outlook)
- Ability to multitask and prioritise effectively
Accomplishments
- Achieved an award for Secondary Schools Beauty Services Student of The Year
Certification
- Responsible Service of Alcohol 2021 SITHFAB002
- Hygienic Practices for Food Safety 2021 SITXFSA001
References
- Ms Amber Riordan, Store Manager 0450084185, amberriodan1@gmail.com
- Ms Josefa Tchong, Project Engineer, 0447263277, zinha117@hotmail.com
- Ms Lidia Aniceto, Medical Records - Correspondence Clerk, 0402758738, lidia.aniceto@nt.gov.au
Timeline
Administrative Clerk
07.2024 - Current
Retail Worker
Splash Swim & Resortwear
09.2021 - 07.2024
Beauty Therapist Trainee
AJ Elegant Beauty
06.2018 - 07.2018
Volunteer
Timorese Community
05.2015 - 05.2019
Certificate 3 in Beauty Therapy -
Charles Darwin University
High School Diploma -
O'Loughlin Catholic College