Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Bakhita Valadares

Karama,NT

Summary

A reliable and organised Administration Office Clerk with experience managing multiple tasks efficiently while maintaining a positive and proactive approach. Skilled in office administration and clerical duties, including documentation, and record-keeping. Detail-oriented with excellent organisational skills and a solid understanding of administrative processes. Committed to supporting team goals and contributing to a smooth office operation.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Administrative Clerk

07.2024 - Current
  • Collected, tracked, and organised patient files to ensure accurate and timely availability for patients medical appointments
  • Sorted and filed medical records systematically to maintain an efficient filing system and ensure confidentiality
  • Rotated between two hospital sites to support consistent and handling medical records across locations
  • Distributed patient files to clinics and wards
  • Communicated regularly with healthcare professionals and administrative staff to coordinate records handling and resolve inquiries
  • Answered and managed phone calls related to patient records or directing calls as necessary

Retail Worker

Splash Swim & Resortwear
09.2021 - 07.2024
  • Greeted customers
  • Opening and Closing store
  • Entering and checking stock take
  • Completing tasks by the end of day
  • Prioritised helping customers
  • Processed customer returns and exchanges.
  • Processed online orders
  • Opened, shelved and merchandised new products in visually appealing and organised displays.
  • Maintained tidy and organised store environment.
  • Answered incoming calls and emails.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Organised and detail-oriented with a strong work ethic.
  • Worked well in a team setting, providing support and guidance.

Volunteer

Timorese Community
05.2015 - 05.2019
  • Met with other volunteers and program leaders to discuss new service opportunities
  • Adhered to organisation procedures and instructions to maintain safety for program participants and other workers
  • Supported engaging, fun and smooth-running events by helping with organisation and planning
  • Participated in team-building activities to enhance working relationships.

Beauty Therapist Trainee

AJ Elegant Beauty
06.2018 - 07.2018
  • Answered phone calls and emails to schedule client appointments
  • Monitored current trends to understand fashions and better serve customer needs
  • Handled stocking and cleaning of both therapeutic workspaces and front office
  • Performed manicures, pedicures and paraffin wax treatments
  • Consistently received positive performance reviews from guests.

Education

High School Diploma -

O'Loughlin Catholic College
12.2019

Certificate 3 in Beauty Therapy -

Charles Darwin University
12.2019

Skills

  • Cleaning
  • Communication and Interpersonal Skills
  • Reliable and Responsible
  • Problem-solving
  • Document management and data entry
  • Communication and teamwork
  • Microsoft Office (Word, Excel, Outlook)
  • Ability to multitask and prioritise effectively

Accomplishments

  • Achieved an award for Secondary Schools Beauty Services Student of The Year

Certification

  • Responsible Service of Alcohol 2021 SITHFAB002
  • Hygienic Practices for Food Safety 2021 SITXFSA001

References

  • Ms Amber Riordan, Store Manager 0450084185, amberriodan1@gmail.com
  • Ms Josefa Tchong, Project Engineer, 0447263277, zinha117@hotmail.com
  • Ms Lidia Aniceto, Medical Records - Correspondence Clerk, 0402758738, lidia.aniceto@nt.gov.au

Timeline

Administrative Clerk

07.2024 - Current

Retail Worker

Splash Swim & Resortwear
09.2021 - 07.2024

Beauty Therapist Trainee

AJ Elegant Beauty
06.2018 - 07.2018

Volunteer

Timorese Community
05.2015 - 05.2019

Certificate 3 in Beauty Therapy -

Charles Darwin University

High School Diploma -

O'Loughlin Catholic College

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Bakhita Valadares