Bakkur Srilekha
Sydney
Summary
Aim to be associated with progressive organisation which offers an excellent atmosphere to prove myself by utilising all technical knowledge into practice and profit myself with experience and knowledge
Overview
4
4
years of professional experience
Work History
Senior AR Caller (part Time)
Corro Health
03.2022 - 12.2024
- Responsible for helping customers in their website Issues and resolving.
- Maintaining day to day reports.
- Making sure customer is satisfied with the solution.
- Dealing with difficult customer with polite and appropriate manner.
- Provided primary customer service to internal and external customers.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
Data Analyst
JR Associates
01.2021 - 11.2024
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Developed and maintained data pipelines for seamless flow of information, ensuring timely availability for decision-making.
Education
Bachelor of Science - Computer Science
Nishitha Degree College
Nizambad05-2019
Skills
- Ability to Work in a Team
- Leadership and Teamwork
- Good communication skills in English
- Knowledge in Microsoft Office and Excel
- HIPAA compliance
- Denial resolution
- Training and mentoring
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Languages
English
Telugu
Timeline
Senior AR Caller (part Time)
Corro Health
03.2022 - 12.2024
Data Analyst
JR Associates
01.2021 - 11.2024
Bachelor of Science - Computer Science
Nishitha Degree College
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