Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Balazs Ponikli

Tarneit,VIC

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

3
3
years of professional experience

Work History

La Porchetta Waiters

Pinni
Werribee, VIC
11.2023 - Current
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Schnitz Crew Member

Wesly
Werribee, VIC
04.2023 - Current
  • Maintained food supply, reported low-stock items and rotated stock
  • Worked with minimal supervision and took initiative in problem-solving
  • Used POS cash register to accurately collect payments
  • Cleaned kitchen equipment, mopped floors and performed daily cleaning duties
  • Built solid working relationships within team to improve service delivery
  • Restocked kitchen with condiments, paper napkins and supplies
  • Recommended items or alternative choices for out-of-stock products
  • Kept updated records of inventory, supplies and maintenance actions.

Oporto Crew Member

Kaiden
TARNEIT, VIC
08.2022 - 03.2023
  • Delivered fast and friendly service to handle questions and service complaints
  • Maintained and recorded proper food temperatures following established policy
  • Cooked meat, seafood and vegetarian meals to offer seasonal menu options
  • Stored food in designated containers and rotated inventory to maximize freshness
  • Prioritized food orders to synchronize delivery and reduce wait times
  • Cross-trained to fill in for absent team members and cover kitchen needs
  • Handled high volume of orders coming through station and produced consistent, quality results
  • Managed kitchen supply inventory and requested new items to meet demand.

Pizza Shop Assistant

Ajay Dhiman
Feilding, manawatu
03.2021 - 05.2022
  • Prepared high-quality pizzas according to company recipes or customer orders
  • Remained proficient in dough mixing and hand-stretching dough to keep up with product demand
  • Managed food order slips to prepare pizza on time and according to customer specifications
  • Monitored temperature of ovens and cooking times to produce properly cooked pizzas
  • Cut, grated, or sliced various ingredients to use as toppings
  • Sterilized utensils and cooking equipment to promote clean and sanitary food environment
  • Oversaw inventory to place supply orders as needed
  • Washed dishes, serving utensils and cooking implements using correct procedures
  • Protected customers from cross-contamination and infection risks with regular sanitizing.

Education

High School Diploma -

Tarneit Senior Collage
VIC
11-2023

Skills

  • Cleaning and Sanitizing
  • Beverage Preparation
  • Food Preparation
  • Health Code Compliance
  • Cooking
  • Inventory Restocking
  • Order Management
  • Customer Service
  • Cash Handling
  • Housekeeping
  • Problem-Solving
  • Crew Leadership
  • Willingness to Learn
  • Point of Sale System
  • Inventory Counts
  • Time Management
  • Taking Orders
  • Equipment Maintenance
  • Heavy Lifting
  • Teamwork and Collaboration
  • Company Standards
  • Supervisory Experience
  • Excellent Communication Skills
  • Maintenance
  • Strong Work Ethic
  • Guest Satisfaction
  • Training & Development
  • Portion Control

Languages

Hungarian, Upper Intermediate (B2)

Timeline

La Porchetta Waiters

Pinni
11.2023 - Current

Schnitz Crew Member

Wesly
04.2023 - Current

Oporto Crew Member

Kaiden
08.2022 - 03.2023

Pizza Shop Assistant

Ajay Dhiman
03.2021 - 05.2022

High School Diploma -

Tarneit Senior Collage

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Balazs Ponikli