Baljeet Singh (Garry)
Springfield Lakes,QLD
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Having achieved a solid foundation of knowledge in my career of Accounting and Information Technology, I am interested in furthering my understanding by seeking new challenges in my field. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Payroll Trainee
Woolworths
Springwood QLD, Queensland
04.2024 - Current
- Utilized computer software applications such as Microsoft Office Suite, Kronos for data entry, tracking and generating reports.
- Understood and followed oral and written directions.
- Processed employee payroll information and payments accurately and timely.
- Performed calculations for retroactive pay adjustments, overtime pay, shift differentials.
- Audited daily timesheets against approved schedules to ensure accurate payment processing.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
- Distributed and collected timecards each pay period.
- Recorded adjustments to previous pay-related errors.
Concierge/Security Officer
MA Security Group
Heathwood, QLD
05.2023 - Current
- Guarded restricted areas to prevent unauthorized entry
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
- Monitored premises and recorded activity in daily officer reports
- Completed incident reports to record security or loss prevention incidents
- Documented security-related situations and submitted in-depth reports to superiors
- Reported safety hazards for remediation response
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity
- Observed patrons and customers to quickly address security situations
- Reviewed guest identification and employee credentials to authorize entry onto premises
- Adhered to daily patrol schedules to support consistent security presence throughout property
- Handled mail and package deliveries, keeping items secure
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries
- Updated front desk's concierge book to maintain most relevant visitor information
- Built and maintained productive relationships with employees.
Customer Service Representative/Front Checkouts
Woolworths
Springfield, QLD
03.2023 - Current
- Collected credit card and cash payments to complete transactions for customer orders
- Greeted customers and responded to informational requests
- Built loyal clientele through friendly interactions and consistent appreciation
- Refilled and rotated items on shelves to maintain well-stocked inventory
- Maintained cleanliness and presentation of stock room and production floor
- Informed customers of in-store promotions or pricing specials
- Built and maintained productive relationships with employees
- Processed returned merchandise by strictly following store return and exchange procedures
- Checked personal identifications during alcohol and tobacco sales.
Concierge Officer
Sentinel Security
Town Hall, NSW
05.2021 - 02.2023
- Delivered exceptional service to every resident through active engagement, effective listening and well-developed interpersonal skills
- Built and maintained productive relationships with employees
- Spoke with patrons to make conversation, answer questions or to respond to complaints
- Gave clear directions to local museums, restaurants and places of interest to patrons
- Made reservations for Spa treatments, Cinemas and play rooms
- Arrange move in and move out services for residents
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries
- Updated front desk's concierge book to maintain most relevant visitor information
- Transmitted information or documents to customers through email, mailings
- Maintained residents’ information by obtaining, recording and updating personal and financial information.
Security Officer
Aces
Sydney, NSW
11.2020 - 04.2021
- Guarded restricted areas to prevent unauthorized entry
- Monitored premises and recorded activity in daily officer reports
- Verified photo IDs and tickets to allow guests passage
- Reported safety hazards for remediation response
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors
- Searched individuals and baggage for weapons and other prohibited items
- Maintained high levels of alertness throughout shifts
- Identified suspicious activity to determine appropriate response.
Concierge/Security
Wilson Security Group( Data Centre/ University of Sydney library)
Sydney, NSW
02.2019 - 10.2020
- Understood and followed oral and written directions
- Prioritized and organized tasks to efficiently accomplish service goals
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Displayed strong telephone etiquette, effectively handling difficult calls
- Motivated and encouraged team members to communicate more openly and constructively with each other
- Exceeded customer satisfaction by finding creative solutions to problems
- Guarded restricted areas to prevent unauthorized entry
- Monitored premises and recorded activity in daily officer reports
- Secured personnel and premises by inspecting buildings and patrolling property
- Verified photo IDs and tickets to allow guests passage
- Reported safety hazards for remediation response
- Observed patrons and customers to quickly address security situations
- Maintained high levels of alertness throughout shifts
- Provided friendly and professional assistance to employees, visitors and customers
- Issue cards to new staff member, contractors and visitors.
Education
Advanced Diploma of Leadership and Management - Accounting and Business
Salisbury College Australia
02.2023
Diploma of Leadership and Management - Accounting And Business
Salisbury College Australia
07.2021
Bachelor of Business (Professional Accounting) - Accounting
Elite Education Institute
11.2017
Certification in Windows 2008 Administration
NewBridge Technologies
India (Punjab)08-2013
Bachelor of Computer Application - IT
PCTE
08.2011
Skills
- Shift Work Experience
- Security Screenings
- Document Management
- Verbal and Written Communication
- Customer Service
- Report Writing
- CCTV Monitoring
- Microsoft Office Suite (Excel/Power Point/ World/Outlook)
- High level of attention to detail
- Team player who believes in effective team work
- Attention to Detail
- Fast Learner
- Computer Skills
- Telephone Etiquette
- Multitasking and Organization
- Work Planning and Prioritization
- Recordkeeping and File Management
- Mail Handling
- Scheduling
- Positive and can-do attitude
- Excellent written and oral communication skills
- Flexible and adaptable
Timeline
Payroll Trainee
Woolworths
04.2024 - Current
Concierge/Security Officer
MA Security Group
05.2023 - Current
Customer Service Representative/Front Checkouts
Woolworths
03.2023 - Current
Concierge Officer
Sentinel Security
05.2021 - 02.2023
Security Officer
Aces
11.2020 - 04.2021
Concierge/Security
Wilson Security Group( Data Centre/ University of Sydney library)
02.2019 - 10.2020
Advanced Diploma of Leadership and Management - Accounting and Business
Salisbury College Australia
Diploma of Leadership and Management - Accounting And Business
Salisbury College Australia
Bachelor of Business (Professional Accounting) - Accounting
Elite Education Institute
Certification in Windows 2008 Administration
NewBridge Technologies
Bachelor of Computer Application - IT
PCTE