Baljinder Kaur
Clyde,Australia
Summary
Motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Efficient worker who excels without supervision and quickly learns new skills.
Overview
15
15
years of professional experience
Work History
Family Day Care Educator
Kids Individual Day Care
10.2023 - Current
- Ensured a safe and nurturing environment for children by maintaining clean facilities, adhering to safety guidelines, and closely monitoring all indoor and outdoor activities.
- Managed daily schedules efficiently while ensuring smooth transitions between structured activities and free playtime for optimal child engagement.
- Facilitated regular parent-educator meetings to discuss individual child progress, address concerns, or answer questions about curriculum content.
- Enhanced children''s emotional and social development by implementing engaging activities and fostering positive relationships.
Personal Care Support Worker
Caring for You
08.2023 - Current
- Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
- Coordinated transportation services for clients'' medical appointments or other essential outings.
Personal Care Assistent
SCRUBS Nursing Agency
08.2020 - 09.2023
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
Floor Supervisor
Myer's
08.2017 - 07.2020
- Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
- Making roasters on weekly basis and distributing duties.
- Managed daily store operations including opening/ closing procedures and compliance with company policies.
- Assist in onboarding new staff and provide coaching to improve team performance.
Senior Sales Manager
Ritz Travels Private Limited
11.2016 - 06.2017
- Created itineraries using Amadeus software for customers, including flight bookings, holiday packages and hotel reservations.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
Travel Expert
Make My Trip
12.2010 - 10.2016
- Provided customers with detailed information about travel destinations and packages.
- Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
- Developed customized travel plans to meet customer needs and preferences.
Education
Diploma Of Early Childhood Education - Early Childhood Education
Block Learning
Hornsby, NSW06-2023
Certificate III Individual Support - Individual Support
Melbourne City College
Melbourne, VIC05-2021
MBA - Tourism And Hospitality Management
Punjab University
Chandigarh04-2006
Diploma of Aviation, Hospitality & Travel Management -
Frankfinn
Chandigarh11-2012
Bachelor of Arts -
Punjab University
Chandigarh04.2010
Skills
Microsoft office expert
Excel- creating shift roasters, tracking sales performance and analysing daily metrics
Word- Documenting team meeting notes and checklists
Outlook- Managing internal communication and scheduling meetings
Expert is using CRM for managing customer data, tracking interactions, and optimising sales pipelines
Timeline
Family Day Care Educator
Kids Individual Day Care
10.2023 - Current
Personal Care Support Worker
Caring for You
08.2023 - Current
Personal Care Assistent
SCRUBS Nursing Agency
08.2020 - 09.2023
Floor Supervisor
Myer's
08.2017 - 07.2020
Senior Sales Manager
Ritz Travels Private Limited
11.2016 - 06.2017
Travel Expert
Make My Trip
12.2010 - 10.2016
Diploma Of Early Childhood Education - Early Childhood Education
Block Learning
Certificate III Individual Support - Individual Support
Melbourne City College
MBA - Tourism And Hospitality Management
Punjab University
Diploma of Aviation, Hospitality & Travel Management -
Frankfinn
Bachelor of Arts -
Punjab University
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