Balraj singh Jaspal
Summary
Skilled Disability Support Worker and Team Lead, I excelled at Coles Online by fostering team unity and enhancing customer satisfaction through meticulous project completion. Renowned for relationship building and meal planning, I significantly improved clients' quality of life and team performance, embodying professionalism and empathy in every task.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Disability Support Worker
Base, Fighting Chance
Casa Mia
01.2024 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
Team Lead
Coles Online
Brookvale, NSW
08.2023 - 04.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Education
Diploma Of Construction Management - Management
Lead College
SydneyHSC - Management,Accountancy,mathematics
BVPS
Mumbai04.2023
Skills
- Daily living assistance
- Housekeeping and meal preparation
- Personal Care
- Independent Living Support
- Relationship Building
- Documentation skills
- Documentation And Reporting
- Client Confidentiality
- Incident Reports
- Disability Services
- Meal Planning
Certification
First aid and cpr
Epilepsy training
Bowel care training
Behaviour management training
Languages
Hindi
Native or Bilingual
English
Full Professional
Punjabi
Native or Bilingual
Timeline
Disability Support Worker
Base, Fighting Chance
01.2024 - Current
Team Lead
Coles Online
08.2023 - 04.2024
Diploma Of Construction Management - Management
Lead College
HSC - Management,Accountancy,mathematics
BVPS