BALVIR KAUR
Quakers Hill,NSW
Summary
Accomplished Disability Support Worker with a diverse background in retail and technical support, including a notable tenure at Australian Disability Care Services. Excelled in enhancing client satisfaction through exceptional care and support, while demonstrating proficiency in electronic surveillance and threat management. Skilled in both interpersonal communication and data management, significantly contributing to workplace efficiency and security.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Australian Disability Care Services
04.2023 - Current
- Providing support and care to clients
- Household tasks such as meal preparation, cleaning and shopping
- Assist clients with care including grooming and dressing
- Maintain accurate record and documentation of client progress, activities, and incidents report
- Engage clients in social and recreational activities.
Retail Sales Associate
IGA X-press
05.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
IT Technician & Customer Service
Techpro Ltd
08.2022 - 03.2023
- Repair mobile phones (Iphone and Samsung)
- Install Screen Glass
- Manage stock in shop
- Data entry for deliveries at shop
- Install software
Checkout Operator & Customer Service
Kmart
05.2021 - 07.2022
- Take payments from goods or services and issue sales invoices
- Maintain accurate cash drawer
- Operate registers, scanners, scale and POS terminals
- Memorize product locations throughout the store and be able to direct customers or make suggestions
- Removing Security tags
- Cash handling in a quick, efficient manner
- Ability to process coupons, refund, gift cards and checks
- Keep the checkout area clean and orderly
Security Officer
First Security
07.2020 - 04.2021
Scanning
Kmart
01.2020 - 06.2020
- Scan Items with a handhold scanner
- Sort inventory after scanning
- Update inventory information
Computer Operator & Customer Services
Hero MotoCorp
09.2014 - 07.2018
- Managing all the computer Data
- Tracking the sales of the store
- Data Entry
- Bike Insurance
Education
Bachelor Of Community Service -
Acknowledge Education
Sydney, NSWNZ Diploma In Web Development & Design (Level-6) -
ATC Vision College
Hamilton, Newzealand2021
NZ Diploma In Software Development (Level-5) -
ATC Vision College
Hamilton, Newzealand2020
Diploma Of Computer Engineering -
Punjab Universty Chandigarh
Punjab, India2014
Secondary School -
Punjab Board
Punjab, India2011
High School -
Punjab Board
Punjab, India2009
Skills
- Metal detector operation
- Electronic surveillance
- Threat Management
Crime Prevention
Certification
- National Police Check
- First Aid Certificate
- NDIS Screening Check
- Working with children check
- Worker Orientation Module
- Covid Vaccinated
- Valid Licence Red P
Timeline
Disability Support Worker
Australian Disability Care Services
04.2023 - Current
IT Technician & Customer Service
Techpro Ltd
08.2022 - 03.2023
Retail Sales Associate
IGA X-press
05.2021 - Current
Checkout Operator & Customer Service
Kmart
05.2021 - 07.2022
Security Officer
First Security
07.2020 - 04.2021
Scanning
Kmart
01.2020 - 06.2020
Computer Operator & Customer Services
Hero MotoCorp
09.2014 - 07.2018
Bachelor Of Community Service -
Acknowledge Education
NZ Diploma In Web Development & Design (Level-6) -
ATC Vision College
NZ Diploma In Software Development (Level-5) -
ATC Vision College
Diploma Of Computer Engineering -
Punjab Universty Chandigarh
Secondary School -
Punjab Board
High School -
Punjab Board
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