Balwinder Singh
Upper Swan,WA
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience, personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant In Training
CONNECT STAFFING
09.2023 - Current
- Enhanced patient comfort by providing compassionate care and assistance in daily living activities.
- Improved patient satisfaction by efficiently responding to call lights and addressing individual needs.
- Delivered high-quality personal care, including bathing, grooming, and dressing, fostering a sense of dignity for each patient.
- Worked alongside certified nursing assistants to check vitals and tend to patient needs.
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behaviour and physical condition for progress or deterioration.
Security Officer
NPB Security
04.2022 - 10.2022
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Taxi Driver
BLACK AND WHITE
04.2016 - 02.2022
- Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
- Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
- Increased customer loyalty with excellent communication skills and a professional demeanour.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
- Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
- Increased job efficiency through effective time management skills that allowed for prompt pick-ups even during peak hours.
Education
CERT III IN HEALTH SERVICES ASSISTANCE -
INSTITUTE OF HEALTH AND NURSING AUSTRALIA (IHNA)
Perth, WA02.2023
CERT II IN SECURITY OPERATION -
STRIKE TRAINING AND CONSULTING
Perth, WA04.2022
Skills
- CCTV Monitoring
- Investigation documentation
- Document Management
- Crime Prevention
- Emergency Response
- Metal detector operation
- General security
- Vital Sign Monitoring
- Feeding Assistance
- Patient Care
- Dressing assistance
- Maintaining confidentiality
- Infection Control
- Safety standards
Timeline
Certified Nursing Assistant In Training
CONNECT STAFFING
09.2023 - Current
Security Officer
NPB Security
04.2022 - 10.2022
Taxi Driver
BLACK AND WHITE
04.2016 - 02.2022
CERT III IN HEALTH SERVICES ASSISTANCE -
INSTITUTE OF HEALTH AND NURSING AUSTRALIA (IHNA)
CERT II IN SECURITY OPERATION -
STRIKE TRAINING AND CONSULTING
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