Balwinder Karan Dugg
Fraser Rise,VIC
Summary
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
6
6
years of professional experience
Work History
Supervisor
Prasad Homes Pty Ltd
02.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
Painting Supervisor
Omg Painting & Decorating Pty Ltd
03.2019 - 10.2021
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
Education
Certificate III - Construction Waterproofing
National Training Services Pty Ltd
02-2025
Certificate III - Urban Pest Management
Unique College of Technology
02-2023
Diploma - Hospitality And Tourism Management
Meridian International
04-2010
Skills
- Training and mentoring
Timeline
Supervisor
Prasad Homes Pty Ltd
02.2022 - Current
Painting Supervisor
Omg Painting & Decorating Pty Ltd
03.2019 - 10.2021
Certificate III - Construction Waterproofing
National Training Services Pty Ltd
Certificate III - Urban Pest Management
Unique College of Technology
Diploma - Hospitality And Tourism Management
Meridian International
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