Bandana Pant
Sydney,NSW
Summary
Proven team builder and analytical thinker, I excelled at International Convention Centre by enhancing operational efficiency. My strong customer service and communication skills led to significant improvements in team collaboration and customer satisfaction. Achieved year-over-year increased customer satisfaction scores, demonstrating flexibility and adaptability in dynamic environments.
Overview
3
3
years of professional experience
Work History
Kitchen Logistics Team Member
International Convention Centre
05.2022 - Current
- Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
- Coordinated with suppliers to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
- Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
- Collaborated with cross-functional teams to optimize workflows, enhancing overall operational efficiency.
- Monitored and adjusted inventory levels according to demand.
Cashier
Sushi Ko
12.2023 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Bus Cleaner
SCS Group
03.2022 - 12.2023
- Enhanced bus cleanliness by thoroughly performing interior and exterior cleaning tasks.
- Accomplished increased customer satisfaction scores year-over-year through consistent efforts to maintain exceptionally clean buses.
- Prevented potential safety hazards by promptly addressing spills, debris, or other obstructions on buses'' floors and seating areas.
- Completed deep-cleaning projects on buses during scheduled maintenance periods to ensure optimal sanitation.
- Ensured a healthy riding environment with thorough disinfection procedures during flu seasons or outbreaks of contagious illnesses.
- Enhanced overall efficiency with proper handling of waste materials generated during cleaning activities, separating recyclable items from general trash per workplace guidelines.
Cleaner
Dimeo Cleaning Services
02.2022 - 09.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided assistance to other staff members with cleaning of difficult areas.
Education
Diploma - Hospitality Management
Darwin Institute of Technology
Parramatta, NSWCertificate IV - Kitchen Management
Darwin Institute of Technology
Parramatta, NSW12.2025
Skills
- Customer service
- Inventory management
- Punctual and dependable
- Sales support
- Coaching and mentoring
- Decision-making
- Team building
- Analytical thinking
- Communication
- Customer service skills
- Flexibility and adaptability
Timeline
Cashier
Sushi Ko
12.2023 - 01.2025
Kitchen Logistics Team Member
International Convention Centre
05.2022 - Current
Bus Cleaner
SCS Group
03.2022 - 12.2023
Cleaner
Dimeo Cleaning Services
02.2022 - 09.2023
Diploma - Hospitality Management
Darwin Institute of Technology
Certificate IV - Kitchen Management
Darwin Institute of Technology
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