BANJEER KAUR
Melbourne
Summary
Knowledgeable multiskilled care worker with strong background in providing compassionate and efficient patient care. Proven ability to support healthcare teams by assisting with daily patient needs and ensuring safe, clean environment. Demonstrated effective communication and attention to detail in fast-paced settings.
Overview
11
11
years of professional experience
Work History
Patient Care Assistant
Estia Health
12.2024 - Current
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient comfort by providing compassionate and attentive care.
Multiskilled Care Worker
Aegis Aged Care Group
09.2023 - 11.2024
- Ensured timely administration of medication, following strict protocols to maintain patient safety.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Facilitated group therapy sessions to enhance social skills development and boost patient confidence levels.
- Improved patient progress by implementing and tailoring therapy plans under the supervision of licensed therapists.
Nurse Assistant
Choice One Agency
08.2023 - 02.2024
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
Patient Care Assistant
Arcare Aged Care
05.2023 - 08.2023
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
- Facilitated effective communication between patients, families, and healthcare staff to ensure understanding and address concerns.
Patient Care Assistant
E4 Health
04.2023 - 08.2023
- Assisted residents with daily living tasks, promoting independence and dignity.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
Care Assistant, PPE Spotter, Infection Prevention
Enkar Recruitment
09.2022 - 05.2023
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Upheld correct protocols for infection prevention and control
- Provided training and education to healthcare professionals on infection prevention and control best practices.
- Enhanced clinic safety standards by implementing strict protocols for infection prevention and control measures.
- Enhanced patient care by providing efficient and compassionate support to healthcare professionals.
Patient Care Assistant
SNS Agency
06.2022 - 11.2022
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
Patient Service Representative
North Metro Health Service
05.2022 - 10.2022
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Maintained proper sanitation and cleaning of equipment and work areas.
- Assisted floor hands in cleaning and maintaining the floor.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Aided in wound care procedures by cleaning and dressing wounds following strict infection control protocols.
Console Operator
7 Eleven Gas Station
03.2022 - 08.2022
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Observed and reported suspicious activities and persons.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
- Facilitated seamless transitions between shifts by providing thorough handover notes detailing any outstanding tasks or ongoing issues requiring attention.
- Maintained detailed documentation of all console-related activities, ensuring accurate record-keeping and facilitating efficient knowledge transfer among team members.
Environmental Service Specialist
St Vincent Hospital
11.2021 - 02.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Work Health and Safety Advisor
Seva Eco Pty Ltd
08.2021 - 02.2022
- Improved workplace safety by conducting thorough risk assessments and implementing necessary control measures.
- Developed and maintained comprehensive safety documentation, including policies, procedures, training materials, and inspection checklists.
- Promoted a proactive approach to injury prevention by implementing early intervention programs for ergonomic concerns.
- Created safe work environment by complying with safety, health, and security requirements.
- Implemented regular toolbox talks covering relevant health and safety topics, keeping employees informed about best practices.
- Conducted comprehensive hazard analyses to identify potential risks, developing strategies to mitigate or eliminate them effectively.
- Conducted incident investigations, participated in audits and collected data and information to maximize workplace safety.
- Accompanied, documented and reported OSHA inspections, insurance oversight and other formal safety and security measures at work site.
- Streamlined incident reporting processes, enabling quicker identification of trends and implementation of corrective actions.
Cleaner
Millennium Group
12.2020 - 07.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Patient Service Representative
JaniKing
02.2020 - 02.2021
- Enhanced patient comfort by maintaining cleanliness and sanitation of hospital rooms and common areas.
- Assisted in emergency situations, providing prompt cleanup services after accidents or spills to minimize hazards and maintain safety standards.
- Safeguarded patient privacy by adhering to strict confidentiality policies while performing cleaning duties in occupied rooms.
- Promoted a safe working environment for all personnel by consistently utilizing proper personal protective equipment and following safety guidelines.
- Reduced infection rates by diligently disinfecting surfaces and equipment in accordance with established protocols.
Cleaner
Storm International
12.2019 - 02.2021
- Enhanced school cleanliness by performing thorough daily cleaning of classrooms, restrooms, and common areas.
- Assisted in creating safe spaces for students with allergies by regularly dusting and vacuuming all areas.
- Adapted quickly to unexpected changes in schedules or duties while maintaining high standards for cleanliness.
- Communicated proactively with school administrators regarding maintenance needs or concerns that required attention.
- Promoted a healthy learning environment through meticulous sanitation of surfaces and equipment.
- Removed trash, debris and other waste materials from premises.
Waitress
Toodyay Cafe and Crry Club
08.2018 - 12.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
Private Teacher
Self Employed
06.2014 - 06.2018
- Increased student engagement by designing interactive lessons that incorporated visual aids, hands-on activities, and real-world examples.
- Improved student comprehension by utilizing various teaching methods and adapting instructional materials to address diverse learning styles.
- Developed strong rapport with students, fostering a positive learning environment where all individuals felt supported and valued.
- Assessed student performance using both formative and summative evaluations, adjusting instruction accordingly to optimize progress.
- Boosted academic achievement by providing one-on-one tutoring and support for struggling students.
- Strengthened connections between course material and everyday life experiences, helping students relate concepts more closely to their own lives for increased relevance.
Education
Master of Science - Environmental Science
Edith Cowan University
Perth, WA02-2025
Certificate III - Individual Support (Aging
Stanley College
Perth06-2022
Bachelor of Science - Medical Science
Punjabi University
India07-2016
Skills
- Vital signs documentation
- Written and verbal communication
- Emotional support
- Manual handling
- Leadership Competencies
- Sustainability reporting
Industrial Training Experience
Aged Care Experience: Student Support Worker (Traineeship- 157.5 hours)
St Vincent Catholic Homes- Guildford, WA (2022)
Key Responsibilities:
• Aided with personal care and tasks of daily living according to individual Care Plan
• Aided with daily living, including showering, grooming, shaving, applying make-up and doing hair, and toileting for the care partners in residential aged care settings.
• Assisted with transferring in and out of bed, chairs and providing other mobility assistance.
• Identified the triggers and prevented or de-escalated behaviours of concerns among people with dementia.
• Assisted individuals who demonstrated challenging behaviours.
• Engaged people with dementia in meaningful activities.
• Provided physical and emotional support to the care partners in palliative care.
• Assisted residents with domestic tasks and social needs.
• Used correct manual handling techniques according to manual handling guidelines.
• Reported and documented the changes in the resident's condition.
• Reported hazards or faulty equipment as they occurred.
• Used correct manual handling techniques according to manual handling guidelines.
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Limited Working
Italian
Limited Working
Interests
- Participating in cultural exchange programs and homestays
- Avid Reader
- Community Cleanup
- Volunteer Travel
- Gardening
- DIY and Home Improvement
Timeline
Patient Care Assistant
Estia Health
12.2024 - Current
Multiskilled Care Worker
Aegis Aged Care Group
09.2023 - 11.2024
Nurse Assistant
Choice One Agency
08.2023 - 02.2024
Patient Care Assistant
Arcare Aged Care
05.2023 - 08.2023
Patient Care Assistant
E4 Health
04.2023 - 08.2023
Care Assistant, PPE Spotter, Infection Prevention
Enkar Recruitment
09.2022 - 05.2023
Patient Care Assistant
SNS Agency
06.2022 - 11.2022
Patient Service Representative
North Metro Health Service
05.2022 - 10.2022
Console Operator
7 Eleven Gas Station
03.2022 - 08.2022
Environmental Service Specialist
St Vincent Hospital
11.2021 - 02.2022
Work Health and Safety Advisor
Seva Eco Pty Ltd
08.2021 - 02.2022
Cleaner
Millennium Group
12.2020 - 07.2021
Patient Service Representative
JaniKing
02.2020 - 02.2021
Cleaner
Storm International
12.2019 - 02.2021
Waitress
Toodyay Cafe and Crry Club
08.2018 - 12.2018
Private Teacher
Self Employed
06.2014 - 06.2018
Master of Science - Environmental Science
Edith Cowan University
Certificate III - Individual Support (Aging
Stanley College
Bachelor of Science - Medical Science
Punjabi University
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