Bao Dang
Inala,QLD
Summary
Experienced Head Butcher and Salesman adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations. I believed i will be good at customer service with my respect and kind.
Overview
9
9
years of professional experience
Work History
Head Butcher
Duy’s Quality Meat
Inala
05.2017 - Current
- Increased sales by creating appealing meat displays and ensuring product freshness.
- Maintained a safe work environment through regular equipment maintenance and staff training in safety protocols.
- Managed daily operations of the butcher shop, including scheduling, payroll, and budgeting responsibilities.
- Fostered an inclusive work environment that encouraged collaboration among staff members from diverse backgrounds.
- Provided exceptional service to customers, answering questions, offering recommendations, and fulfilling special orders.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Identified cuts of meat, grading and pricing accordingly.
- Trained new employees on proper meat-cutting techniques and safety measures.
- Cut meats to customer specifications and answered questions about specialty products.
- Placed orders for supplies and raw materials to keep necessary items available.
- Trimmed fat to remove undesirable parts from cuts of meat.
- Received and inspected meat deliveries to verify quality and safety of products.
- Set up displays and stocked shelves with fresh meats, rotating stock for quality.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
Sales Assistant
Thuat Phat Groceries
Inala, QLD
05.2015 - 05.2017
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Pharmacy Cashier
Cincotta Discount Chemist Inala
Inala, QLD
11.2014 - 04.2015
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
- Continuously updated knowledge of prescription medications, over-the-counter products, and store promotions to provide accurate information to customers and increase sales potential.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Increased customer satisfaction by providing friendly and efficient service during checkout process.
Education
Certificate IV - Business Management
GAMMA
Brisbane, QLDCorinda State High School
Corinda, QLD12.2018
Skills
- Enhanced customer satisfaction by providing expert advice on meat selection and preparation techniques
- Improved product quality by closely monitoring temperature controls during storage and display
- Built a loyal customer base through outstanding service, knowledge, and personalized recommendations
- Increased sales through the development of specialty cuts and value-added products to meet customer demands
Languages
Vietnamese
English
Timeline
Head Butcher
Duy’s Quality Meat
05.2017 - Current
Sales Assistant
Thuat Phat Groceries
05.2015 - 05.2017
Pharmacy Cashier
Cincotta Discount Chemist Inala
11.2014 - 04.2015
Certificate IV - Business Management
GAMMA
Corinda State High School