Summary
Overview
Work History
Education
Skills
Referees
Hobbies
Languages
Timeline
Generic

Baptiste CHARBONNIERE

Perth,WA

Summary

I am a French expatriate based in Perth, with a year of diverse experience working across the country in hospitality, construction, and agriculture. A background in customer-service and sales in France built someone who delivers high-quality work, maintains a professional appearance, and is reliable. Highly organized and a fast learner, I am eager to bring my skills to a team in Perth. I've got my C/R classes Driver's license from WA, a car, and I'm available right now.

Overview

5
5
years of professional experience

Work History

Customer Service Representative / Sales

Mouratoglou Tennis Academy
02.2021 - 08.2023
  • Welcomed and advised customers across all departments, with a focus on international clients
  • Promoted various offers and services to enhance customer engagement
  • Managed on-site, email, and telephone communications with all customers
  • Handled pre- and post-sales processes for Country Club members
  • Ensured ongoing quality control of all services and infrastructure
  • Supported management in overseeing daily operations and staff coordination.

Marketing executive

Agence de l'Oliveraie
01.2020 - 08.2020
  • Full organization of the Gala de Bienfaisance: An event attended by over 200 guests for charitable purposes
  • Implementation of new media: Implementation and training in new real estate software
  • Management and recruitment of web partners
  • Creation of a portfolio to present the agency and its services
  • Creation of an opinion of value document
  • Creation of advertising media (posters, flyers, catalogue, etc.)
  • Management of digital advertising media (web partners, websites, social networks).

Independent stand manager

Booklight
  • Complete creation of brand and stand design
  • Purchase of merchandise
  • Inventory management
  • Daily stand set-up and tear-down
  • Sale of goods from 4pm to midnight each day
  • Creation and management of a website
  • Sale of goods online.

All rounder / Kitchen Hand

Royal Mail Hotel
03.2024 - 07.2024
  • Assisting chefs with food preparation and cooking tasks
  • Cleaning and maintaining kitchen equipment, utensils, and surfaces
  • Handling deliveries, storing food supplies, and restocking ingredients as needed
  • Assisting with basic kitchen duties during busy periods, such as plating and serving food.

Cherry picker - Bench picking

Solferino / Reid Fruits / Tasmanian Cherries
12.2023 - 02.2024
  • Average of 3,5 lugs per hour (1 lug = 14 kilos) on Bench picking
  • Average of 5 lugs per hour (1 lug = 8 kilos) on Single picking.

Labourer - Glazier assistant

BGB Glass
09.2023 - 12.2023
  • Assisted in the preparation and installation of glass
  • Ensured measurements and secure fittings
  • Handled tools, equipment, and heavy materials
  • Moved and organized materials on-site
  • Supported glaziers on-site and in preparing job sites
  • Participated in drafting client quotes and job estimates
  • Maintained a clean and safe work environment.

Polyvalent employee

La Terrasse - Restaurant
  • Kitchenhand
  • Waiter
  • Bartender.

Education

Master of Business Administration - Sport Business

AMOS Sport Business School
Nice, France
11.2022

Bachelor of Commerce - Digital Marketing And Sales

Ynov Campus
Marseille, France
08.2020

Skills

  • Customer Service
  • Problem-solving abilities
  • Data Entry
  • Microsoft Excel / Word / PowerPoint / Outlook
  • Payment Processing
  • Quality Control
  • Product Sales
  • Computer Proficiency

Referees

Sarah Malik - HR Manager at Royal Mail Hotel (Dunkeld, VIC)
  • 0407 046 239
  • smalik@dunkeldpastoral.com.au


Memo - Owner at BGB Glass (Gold Coast, QLD)

  • 0411 968 973
  • sales@bgbglass.com.au

Hobbies

  • Travelled in most of European countries, around Australia, and a few Asian countries
  • Rugby Union Player, played for the top-regional level in France for 15 years
  • Running and Gym

Languages

English
Full Professional
French
Native or Bilingual
Spanish
Elementary

Timeline

All rounder / Kitchen Hand

Royal Mail Hotel
03.2024 - 07.2024

Cherry picker - Bench picking

Solferino / Reid Fruits / Tasmanian Cherries
12.2023 - 02.2024

Labourer - Glazier assistant

BGB Glass
09.2023 - 12.2023

Customer Service Representative / Sales

Mouratoglou Tennis Academy
02.2021 - 08.2023

Marketing executive

Agence de l'Oliveraie
01.2020 - 08.2020

Independent stand manager

Booklight

Polyvalent employee

La Terrasse - Restaurant

Master of Business Administration - Sport Business

AMOS Sport Business School

Bachelor of Commerce - Digital Marketing And Sales

Ynov Campus

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Baptiste CHARBONNIERE