Bar Tropper
Melbourne,VIC
Summary
Responsible, dedicated, and professional, with excellent interpersonal skills. ability to work independently and as part of a team. Experienced in managing people and tasks, focusing on time management and motivating employees. Thrive on effective communication and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Hospitality Team Member
Cafe Haluzot
, Israel
01.2019 - 07.2019
- Provided front-of-house service, including operating the register and taking orders, greeting guests with a pleasant smile, and excellent customer service.
- Prepared coffee and other beverages as a barista.
- Served food, cleared tables, cleaned, and maintained a tidy environment.
- Assisted in hosting groups, company, and local events.
Commander of Web Intelligence Analysts Department
Israeli Air Intelligence Group
, Israel
10.2023 - 05.2024
- Led a team of analysts, including individuals on the autism spectrum, in completing high-priority tasks during emergency situations.
- Delegated tasks to team members according to their skill levels and expertise, ensuring timely completion under tight deadlines.
- Spearheaded the integration of advanced Web Intelligence (WEBINT) systems and technologies to enhance operational capabilities.
- Collaborated closely with key military departments to ensure alignment with overarching project goals and mission requirements.
- Delegated tasks based on team members' skill levels and expertise, consistently delivering results under tight deadlines.
Commander of Web Intelligence Analysts Department
Unit 8200 – Israeli Intelligence Corps
, Israel
06.2021 - 07.2022
- Managed a team of 11 analysts on the autism spectrum in daily and emergency tasks.
- Coached, mentored, and trained team members in order to improve their job performance.
- trained new employees to meet job requirements.
- Assessed team members' skill sets and assigned tasks accordingly to maximize team performance.
- Conducted regular meetings with employees to review performance and priorities, and provide feedback to ensure efficient workflow.
- Provided leadership during times of organizational change.
OSINT and Webint Analyst
Unit 8200 – Israeli Intelligence Corps
, Israel
12.2019 - 05.2021
- Conducted research in OSINT and WEBINT fields, focusing on Arabic content translation and summarization.
- Developed a comprehensive understanding of the target language culture and customs.
- Developed detailed evaluation reports by analyzing data from search engine results.
- Monitored social media accounts and other platforms for relevant updates.
Call Center Representative
arad group
Kibbutz Dalia, Israel
03.2023 - 10.2023
- Answered customer inquiries via phone, email, and chat.
- Provided detailed information about products and services.
- Resolved customer issues in a timely manner and performed troubleshooting on technical problems.
- Maintained accurate records of customer interactions.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
Barista Course
Melbourne, VIC10-2024
Arabic Analysts Training Course - Arabic Analysis For Intelligence Extraction
Intelligence Corps
Israel12-2019
High School Diploma -
Megiddo Regional High School
Israel06-2019
Skills
- Leadership and team management
- Time management and task prioritization
- Research and analysis in OSINT and WEBINT
- Translation and summarization (Arabic, Hebrew, English)
- Adaptation to new technologies and innovation in work processes
- Ability to distinguish between key priorities and less critical tasks
Accomplishments
- Received a commendation for excellence in innovation on the 'Roeim Rahok' project from the Chief of the IDF General Staff.
- Certificate of Appreciation for contributions in emergency operations
- Awarded a certificate of distinction for educational achievements by the Ministry of Education
Languages
English
Full Professional
Hebrew
Native/ Bilingual
Arabic
Professional
Timeline
Commander of Web Intelligence Analysts Department
Israeli Air Intelligence Group
10.2023 - 05.2024
Call Center Representative
arad group
03.2023 - 10.2023
Commander of Web Intelligence Analysts Department
Unit 8200 – Israeli Intelligence Corps
06.2021 - 07.2022
OSINT and Webint Analyst
Unit 8200 – Israeli Intelligence Corps
12.2019 - 05.2021
Hospitality Team Member
Cafe Haluzot
01.2019 - 07.2019
Barista Course
Arabic Analysts Training Course - Arabic Analysis For Intelligence Extraction
Intelligence Corps
High School Diploma -
Megiddo Regional High School
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