Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bara'a Nabas

NIGHTCLIFF,Northern Territory

Summary

Accomplished Manager at Hikma Pharmaceuticals, I leveraged team leadership and decision-making skills to enhance operational efficiency and customer satisfaction. By developing a new inventory system and fostering a culture of continuous learning, I significantly improved stock accuracy and employee engagement, driving business growth and profitability.

Overview

17
17
years of professional experience

Work History

Manager, Inventory Control & Sales Operations

Hikma Pharmaceuticals
11.2022 - 10.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Drove operational efficiency by implementing best practices in sales forecasting, distribution, and inventory management.
  • Managed inventory and logistics operations, ensuring efficient stock management and reduced lead times.
  • Developed and implemented a new inventory tracking system that improved stock accuracy
  • Analyze and report on key supply chain metrics, including inventory, OTIF, and Fill Rate.
  • Analyze historical sales trends to improve forecast accuracy.

Senior Customer Operation Supervisor

Hikma Pharmaceuticals
11.2019 - 11.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Senior Planning Officer

Hikma Pharmaceuticals
03.2016 - 11.2019
  • Enhanced team productivity by conducting regular performance reviews and providing constructive feedback.
  • End-to-end management of purchasing and planning for your portfolio.
  • Supervised end-to-end planning activities, ensuring alignment with sales and operational objectives.

• Led cross-functional teams to optimize supply chain and distribution processes, reducing delays and costs.

  • keep monitoring the progress to meet deadlines.
  • Support system platforms such as SAP for supply chain processes.
  • Maintain strong communication with internal teams and external departments .
  • Use data analytics tools (e.g., Power BI, Excel ) to extract insights, track KPIs, and drive process improvements.


Senior Sales Operation Supervisor

Hikma Pharmaceuticals
09.2015 - 03.2016
  • Oversaw the daily operations , ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased the productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Generated reports detailing findings and recommendations.

Senior Human Resources Supervisor

Hikma Pharmaceuticals
01.2014 - 05.2015
  • Supervised HR operations and developed initiatives to enhance employee satisfaction and retention
  • Manage employees payroll and benefits .
  • Worked alongside management to implement policies and project management initiatives that contributed to improved employee engagement.


Human Resources Supervisor

Hikma Pharmaceuticals
02.2013 - 12.2013


• Managed HR functions, including performance management, team lead responsibilities, project

  • Ensured compliance with HR policies and supported senior leadership in strategic workforce planning.
  • Prepared and analyzed HR reports to support decision-making and strategic workforce planning.

Senior Human Resources Officer

Hikma Pharmaceuticals
03.2010 - 02.2013

• Provided comprehensive HR support, including employee relations, training, and compliance.

• Worked alongside management to implement policies that contributed to improved employee engagement.

• Generated detailed HR reports to assess and improve departmental performance.



Human Resources Officer

Hikma Pharmaceuticals
10.2007 - 03.2010

• Assisted in day-to-day HR functions, including recruitment, employee onboarding, and payroll administration.

• Supported the HR department in preparing reports .

Education

Bachelor of Science - Chemistry

University of Jordan
Jordan
06-2007

Skills

  • Time management
  • Decision-making
  • Problem Solving
  • SAP
  • Excel
  • Data analysis

Languages

English
Limited Working
Arabic
Native or Bilingual

Timeline

Manager, Inventory Control & Sales Operations

Hikma Pharmaceuticals
11.2022 - 10.2024

Senior Customer Operation Supervisor

Hikma Pharmaceuticals
11.2019 - 11.2020

Senior Planning Officer

Hikma Pharmaceuticals
03.2016 - 11.2019

Senior Sales Operation Supervisor

Hikma Pharmaceuticals
09.2015 - 03.2016

Senior Human Resources Supervisor

Hikma Pharmaceuticals
01.2014 - 05.2015

Human Resources Supervisor

Hikma Pharmaceuticals
02.2013 - 12.2013

Senior Human Resources Officer

Hikma Pharmaceuticals
03.2010 - 02.2013

Human Resources Officer

Hikma Pharmaceuticals
10.2007 - 03.2010

Bachelor of Science - Chemistry

University of Jordan
Bara'a Nabas