Barbara beames
Berwick, Melbourne,VIC
Summary
Dynamic professional with extensive expertise in patient communication and crisis intervention, acknowledged for outstanding customer service at Counterpart Women's Health.
Overview
50
50
years of professional experience
Work History
Counterpart Womens Cancer Health Volunteer
Counterpart Womens Health
Melbourne, VIC
07.2019 - Current
- Contacted women diagnosed with breast cancer to offer emotional support through their treatment journey.
- Actively listened to patients sharing personal cancer experiences, fostering a supportive environment.
- Facilitated connections to additional support networks tailored to individual patient needs.
- Received daily lists of contacts to complete and update patient information efficiently.
- Managed time effectively to provide comprehensive assistance to all patients.
- Recognized for delivering exceptional customer service in challenging circumstances.
Special Events Coordinator
Berwick RSL
Berwick, Melbourne, Vic
02.2017 - Current
- Coordinated and organized bus trips for members aged fifty to ninety-five with diverse physical challenges.
- Ensured safety of participants by securely storing equipment and facilitating easy access to exits.
- Organized first aid training with St. John's Ambulance, successfully training eighteen members in emergency procedures.
- Implemented requirement for defibrillator presence on bus during all trips to enhance safety measures.
- Created detailed timelines with specific deadlines for each event location to improve planning efficiency.
- Developed budgets and monitored expenses to maintain financial accountability for events.
- Maintained regular communication with venues and service providers to align on needs and expectations.
Civil Marriage Celebrant
Attorney General
Berwick, Melbourne, VIC
07.2015 - Current
- Officiated over 900 weddings across Melbourne and regional areas.
- Achieved high customer satisfaction by resolving issues with knowledgeable, friendly service.
- Executed day-to-day planning with couples to meet legal wedding requirements.
- Ensured compliance with immigration and visa regulations for lawful ceremonies.
- Collaborated effectively with diverse coworkers to meet service goals.
Police Officer
Victoria Police Force
Melbourne, VIC
07.1975 - 07.2015
- Trained junior officers on operational procedures as Leading Senior Constable for thirty years.
- Managed welfare, food, and medical administration for 20 male prisoners at local gaol.
- Coordinated joint operations with law enforcement agencies and courts to ensure effective collaboration.
- Enforced municipal, provincial, state, and federal laws to maintain public safety.
- Investigated felony-level property and violent crimes to eliminate process discrepancies.
- Prepared and submitted documentation to support district prosecution cases.
- Prioritized road safety and community welfare throughout tenure in Victorian Police Force.
Education
First Aid
St Johns Ambulance First Aid
Melbourne, VIC01-2024
Women Breast Cancer
Counterpart Womens Health Cancer Volunteer
Melbourne, VIC04-2019
Civil Wedding Celebrant
Frankston TAFE
Frankston, VIC04-2015
Criminal Law
Victoria Police Academy
Glen Waverley, VIC11-1973
Skills
- Patient communication
- Emotional support
- Crisis intervention
- Resource coordination
- Time management
- Customer service
Affiliations
- I am an avid swimmer; I go to the Beaconsfield swimming pool at least twice a week, where I enjoy time doing laps and catching up with friends in the gym
Timeline
Counterpart Womens Cancer Health Volunteer
Counterpart Womens Health
07.2019 - Current
Special Events Coordinator
Berwick RSL
02.2017 - Current
Civil Marriage Celebrant
Attorney General
07.2015 - Current
Police Officer
Victoria Police Force
07.1975 - 07.2015
First Aid
St Johns Ambulance First Aid
Women Breast Cancer
Counterpart Womens Health Cancer Volunteer
Civil Wedding Celebrant
Frankston TAFE
Criminal Law
Victoria Police Academy
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