Summary
Overview
Work History
Education
Skills
REFEREES
Timeline
Generic

Barbara Jelich

Director Support Officer - Orthopaedics And Trauma

Summary

I am a well rounded and professional administration officer with over seventeen years of experience in various roles in Gold Coast Health. I am a strong team player with an eye for accuracy and detail. I recognise the values and differences of people and the benefits of diversity including differing work styles that enhance outcomes and delivery of services.

Overview

17
17
years of professional experience

Work History

Director Support Officer

QLD HEALTH - GCUH
06.2023 - Current
  • Organise and deliver secretarial and administration duties to assist the Clinical Business Unit leads to fulfil their duties, ensuring professional and efficient services at all times, whilst adhering to strict confidential and privacy guidelines.
  • Support the efficient operation and coordination of daily activities through diary management, including organising, coordinating and scheduling appointments and meetings, and reprioritise meetings when there are competing demands, while driving optimal usage of time.
  • Organise relevant meetings by booking meeting rooms, preparing, and distributing agendas, recording, and disseminating accurate minutes in a timely manner
  • Liaise effectively with all levels of staff to ensure a timely service is provided while maintaining accuracy, professionalism and fairness.
  • Possess interpersonal and written communication skills, including the ability to identify and anticipate needs and acting resourcefully to find and implement solutions to meet those needs.
  • Work autonomously, organise, prioritise and manage own workload effectively, responding to competing demands, whilst remaining flexible and responsive to the changing needs of the business unit.
  • Collate, log and process workflows (HR personnel forms, Finance requisitions/invoicing etc.) within specified timelines.
  • Possess high level computer and technology skills (e.g. setting up audio/visual meetings) in a range of systems including Microsoft Office Suite (e.g. Office 365, Microsoft Teams, Excel spreadsheeting/Word/PowerPoint), relevant Hospital Based Computer Systems and database systems, and email systems (e.g. Outlook).
  • Work collaboratively to ensure effective administrative services is maintained at all times while understanding and working within delegations and multi-disciplinary team environments, including HR, Legal, Finance and other relevant business areas outside of immediate Division.

PROJECT ADMINISTRATION OFFICER

Trauma Registry Support Team (TRUST) Project
11.2020 - 06.2023
  • Accurate collection and audit of qualitative and quantitative data
  • Provide ad hoc administrative support to the Trauma Systems Administrator Secretarial duties including but not limited to minute taking, agenda collation, meeting room management and catering arrangements
  • Prioritise workload effectively and performed duties responsibly and with integrity in the absence of supervisor ensuring deadlines and objectives were met
  • Triage and action all incoming correspondence and prepared draft responses whilst maintaining confidentiality and accuracy at all times.
  • Participated in regular meetings with upper management regarding progress updates on current initiatives.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

RECEPTIONIST/ADMIN OFFICER

Surgical & Critical Care
07.2018 - 11.2020
  • Raised purchase requisitions in S4/HANA
  • Provided admin support to Medical Directors including secretarial duties and managing all incoming and outgoing mail
  • Initial contact person for all visitors and staff inquiries including raising maintenance requests
  • Collated, collected and audited stores and stationary orders for Surgical clinical administration.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.

CLINICAL RECORDS OFFICER

Strategy, Transformation and Major Capital
02.2007 - 07.2018
  • Provided admin and systems support in relation to confidential patient medical records
  • Supported CBU's with medical record requirements including creation of electronic medical records and end user assistance on records information systems including HBCIS, admissions, patient transfers, discharges, opening beds and leave arrangements.
  • Maintained physical and electronic records, ensuring accuracy and security of information.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Scanned images and documents with careful attention to clear scans and to correct document naming conventions.

Education

QLD HEALTH-GCUH

Skills

  • Display awareness and motivation
  • Show resilience and compassion
  • Work collaboratively
  • Communicate effectively
  • Problem-Solving
  • Computer Literacy
  • Project Management Tools
  • Plan and Prioritise
  • Deliver Results

REFEREES

DR MICHAEL THOMAS

Clinical Director

Orthopaedics & Trauma

Mobile: 0404 136 126

Email: michael.thomas5@health.qld.gov.au

MR COLIN PEARSON

A/Nursing Director

Orthopaedics & Trauma

Mobile: 0430 220 255

Email: colin.pearson@health.qld.gov.au

Timeline

Director Support Officer

QLD HEALTH - GCUH
06.2023 - Current

PROJECT ADMINISTRATION OFFICER

Trauma Registry Support Team (TRUST) Project
11.2020 - 06.2023

RECEPTIONIST/ADMIN OFFICER

Surgical & Critical Care
07.2018 - 11.2020

CLINICAL RECORDS OFFICER

Strategy, Transformation and Major Capital
02.2007 - 07.2018

QLD HEALTH-GCUH

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