BARBARA KNOWN AS BASIA DZIEDZIC
Acacia Ridge
Summary
Experienced administrator with over 20 years of diverse experience in the public, private, and NFP sectors. Proven track record of providing comprehensive administration support to various stakeholders. Proficient in Microsoft Office, Quickbooks, Xero, and CRM programs. Highly skilled in time management, ensuring efficient task completion while fostering positive working relationships. Demonstrated ability to successfully manage multiple projects simultaneously, enabling businesses to achieve key objectives while upholding quality standards.
Overview
20
20
years of professional experience
Work History
Self Employed
Self-employeed
02.2024 - Current
Office Manager
Gleeds Australia (East) Pty Ltd
07.2022 - 01.2024
- Company Overview: Global Property and Construction Consultancy
- Reception, email enquiries, office/facilities management, calendar management, manage office consumables, liaise with builders, architects and designers
- EA duties to senior management
- Travel management
- Invoicing, accounts payable/receivable, expense reconciliation, maintain and update CRM, reports, projects all in Xero
- Assist with submissions, contracts, tenders, finishes schedule
- Maintain, audit, and update ISO 9001:2015
- Use Microsoft 365 Products, Teams, Word, Excel, Powerpoint, Outlook, OneDrive, Forms, Visio, Project, Skype, Acrobat Pro, Publisher
- Global Property and Construction Consultancy
Office Manager/Estimator
Redline Fitouts Pty Ltd
06.2020 - 02.2022
- Company Overview: Commercial Office Fitout Co
- Reception and email enquiries, office and facilities management, liaise with builders, architects and designers
- Bookkeeping, Xero, quoting, purchase orders, expense submissions, receivable/payable, invoicing, profit and loss reports, credit card reconciliations
- Inventory control and stock replacement
- Order materials for projects
- Manage staff superannuation, workers comp, insurance and legals
- Order stock and office supplies, printing plans, drawings
- Fleet car management, company utes and trucks
- Typing submissions, tenders, contracts, expression of interest documents & estimating projects
- Commercial Office Fitout Co
Executive Support Officer
Nuffield Australia
02.2019 - 04.2020
- Company Overview: Provide Scholarship to Australian Primary Producers
- Executive support to the CEO
- Prepare Board papers & minute taking for Board & other committee meetings
- Program & event support
- Assist with national conference preparations
- Manage the Nuffield apparel
- Maintain inventory
- Manage website & database updates
- Provide Scholarship to Australian Primary Producers
Office Management/Bookkeeping/Estimator
Rothwell Contracting Pty Ltd
09.2016 - 02.2019
- Company Overview: Commercial Construction
- Reception and email enquiries, office and facilities management
- Estimating small/large commercial projects
- Bookkeeping, Quickbooks, quoting, purchase orders, expense submissions, receivable/payable, invoicing, profit and loss reports, credit card reconciliations
- Inventory control and stock replacement
- Manage staff superannuation, workers comp, insurance and legals
- Order stock and office supplies, printing plans, drawings
- Design company forms including payroll advice and personal leave forms
- Fleet car management, company utes and trucks
- Typing submissions, tenders, contracts, expression of interest documents & estimating projects
- Commercial Construction
Business Support, Administration and HR Officer
Yara Australia Pty Ltd
11.2015 - 09.2016
- Company Overview: Global Fertiliser Company
- Managing staff recruitment by establishing processes and procedures such as recruitment questions, interviewing programs, counselling managers on candidate selection, and analysing responses from exit interviews
- Screen phone calls and emails on behalf of MD, meet and greet visitors, offer beverages, set up meeting rooms, positing mail, maintenance of kitchen and meeting rooms and arrange couriers
- Ensuring legal compliance by monitoring and keeping up to date with Federal HR requirements
- Conducting investigations and ensuring that there were no safety breaches, or following up if there were, weekly reports
- Designed and updated office policies and developed office administration procedures, facilities management
- Maintained HR records and improved record keeping processes, IT asset management – mobiles, laptops, SIM cards, passwords, set up to global network
- Acted as the company’s WH&S officer
- Managed staff travel bookings complex international and domestic plus diary management
- Improved office efficiencies and made recommendations to improve efficiencies and reduce costs
- Co-ordinated social events, sales meetings, company events and birthday celebrations, charity fundraising
- Management of staff uniforms
- Maintain brochures and promotional inventory
- Credit card reconciliation, expenses, health insurance claim reimbursements
- Global Fertiliser Company
Account Manager
Solarwise NSW
07.2013 - 08.2015
- Company Overview: Commercial Pool Cleaning Robots
- Managed all aspects of office administration including supplies, inventory, stationery, acted as the first point of contact and handled bookings
- Communicated effectively with various internal and external stakeholders
- Researched and identified new business opportunities and built relationships
- Worked effectively under pressure and presented prospective clients with business solutions and opportunities
- Travelled internationally, to Israel for a Research and Development workshop
- Managed invoicing and purchase orders, enter data into CRM database
- Manage purchasing and logistics with local and overseas suppliers
- Responded to customer enquiries, office and facilities management
- Commercial Pool Cleaning Robots
Customer Relationship Co-ordinator
Foodbank NSW
07.2010 - 05.2012
- Company Overview: Hunger relief Charity
- Travelled through NSW visiting Foodbank agents and audited their performance and reported back to Head Office to assist in operational improvement
- Prepared and presented information about what Foodbank NSW can offer
- Worked on sponsorship and funding proposals and opportunities
- Developed and presented monthly statistical reports to the CEO for board meetings to monitor engagement and support
- Travelled to lower socioeconomic schools to explain how Foodbank could assist with breakfast programs
- Maintained internal agency database and created user IDs so clients could easily access support
- Fostered positive relationships with internal and external stakeholders
- Hunger relief Charity
Volunteer Manager
The Exodus Foundation
02.2009 - 07.2010
- Company Overview: Support to the homeless, and disadvantaged
- Recruited, inducted and trained new volunteers from culturally and linguistically diverse backgrounds
- Presented training sessions to improve understanding of goals and responsibilities
- Redesigned and updated the volunteer handbook, forms and created an induction package
- Created an electronic roster for various departments and updated contract details and achievements
- Administered web enquiries, phone queries and updated the volunteer web folder
- Managed the new volunteer advertising
- Organised various volunteer events throughout the year and managed the Christmas event for over 3000 guests and 200 volunteers
- Support to the homeless, and disadvantaged
Manager – Corporate Services
The Crowle Foundation
08.2004 - 01.2009
- Company Overview: Adults with a disability institution
- Administration, kitchen facilities, cleaning contract, marketing, wardrobe, laundry and building maintenance
- Increased revenue and attendance at fundraising activities through targeted advertising
- Managed charity events and organised volunteer teams
- Managed promotional material for promotional events, gathering articles and reports for the annual report from conception to design to final product
- Coordinated agenda’s and minutes for management and board meetings
- Prepared and monitored division budgets and presented financial results on a quarterly basis and decreased costs by $10,000 per month
- Managed a fleet of 34 vehicles and was responsible for all training provider enquiries re traineeships
- Oversaw site and administration of accounts, including invoices and daily cash reconciliations
- Provided new staff with a two day induction workshop and package
- Adults with a disability institution
Education
Certificate IV in Training and Assessment -
Inspire Education
Certificate IV in Management - Team Leadership
TAFE
Diploma of Community Services - Alcohol, Other Drugs and Mental Health
Open University
12.2024
Certificate III in Home and Community Care -
TAFE
06.2013
Skills
- Communication skills
- WH&S skills
- Stakeholder Management
- Facilities Management
- Negotiation
- Estimating
- Audit ISO 9001:2015
- HR
- Travel, hotel bookings
- Project management
- Event management
- CRM reporting
- Administration
- Report creation
- Staff training
- Policies & Management
- Microsoft Office
- Multilingual
- Quickbooks/Xero
- Data entry
- Agenda/minutes (Board)
- Procedures
- Accounts
Accomplishments
- Recognized by management for Policy Management System ISO 9001:2015 for 2 years in a row passed yeaarly certification.
- Coordinated numerous special public and private events.
- Investigated, identified and reconciled account discrepancies totaling $1,000's in company savings.
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Interests
- Camping
- Drawing and Painting
- Reading
- Volunteering at local animal shelters and rescue organizations
- Hiking
Timeline
Self Employed
Self-employeed
02.2024 - Current
Office Manager
Gleeds Australia (East) Pty Ltd
07.2022 - 01.2024
Office Manager/Estimator
Redline Fitouts Pty Ltd
06.2020 - 02.2022
Executive Support Officer
Nuffield Australia
02.2019 - 04.2020
Office Management/Bookkeeping/Estimator
Rothwell Contracting Pty Ltd
09.2016 - 02.2019
Business Support, Administration and HR Officer
Yara Australia Pty Ltd
11.2015 - 09.2016
Account Manager
Solarwise NSW
07.2013 - 08.2015
Customer Relationship Co-ordinator
Foodbank NSW
07.2010 - 05.2012
Volunteer Manager
The Exodus Foundation
02.2009 - 07.2010
Manager – Corporate Services
The Crowle Foundation
08.2004 - 01.2009
Certificate IV in Management - Team Leadership
TAFE
Diploma of Community Services - Alcohol, Other Drugs and Mental Health
Open University
Certificate III in Home and Community Care -
TAFE
Certificate IV in Training and Assessment -
Inspire Education
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