Summary
Overview
Work History
Education
Skills
Work Experience
Timeline
Generic

Barbara Smith

Melbourne ,VIC

Summary

• Committed to delivering exceptional design work that embodies both aesthetic appeal and functionality, ensuring high client satisfaction and adherence to professional standards.

• Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• I'm a motivated individual known for my strong communication and team-building skills. I excel at problem-solving and thrive in leadership roles, ready to bring my talents to a dynamic team.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Telstra (Tech Mahindra)
Melbourne, VIC
05.2024 - Current

Picker Packer

Ceva Logistics Inc. Uniqlo
VIC
04.2021 - 05.2024
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Pulled orders quickly to maintain demanding productivity goals.

Cake Decorator

Allied Pinnacle
Melbourne, VIC
04.2019 - 04.2021

Education

Tarneit Senior College
Tarneit, VIC

Skills

Leadership

Excellent communication

Ability to work under pressure

Problem solving

Customer Service

Active listening

Work Experience

CEVA

- I was assign as a Team leader

- Dealt with customers and help find specific products that meet their needs.

Allied

- Assigned as a Team leader

- Trained new employees regarding the rules and regulations of the workforce

- Dealt with damaged products and labeled them correctly.

Telstra

- Handled Inbound and Outbound calls, addressing customer inquiries and resolving issues efficiently.

- Provided exceptional customer service, ensuring a positive customer experience.

Timeline

Customer Service Representative

Telstra (Tech Mahindra)
05.2024 - Current

Picker Packer

Ceva Logistics Inc. Uniqlo
04.2021 - 05.2024

Cake Decorator

Allied Pinnacle
04.2019 - 04.2021

Tarneit Senior College
Barbara Smith