Maintaining and supporting students’ engagement in the classroom
Assisting classroom teacher in developing and implementing lesson plans
Provided individualized instruction to students who needed additional assistance
Supervised small group activities
Helped maintain a safe and orderly learning environment
Supported student-led discussions and presentations
Supporting students with high needs
Supporting lead teacher with on country excursion
Assisting teachers with students
Learning Success Officer
Jabiru Area School
Jabiru, NT
07.2020 - 01.2021
Providing support in Families as first teachers center
Assisting with home visits
Providing support in pre school
Assisting teachers with classroom resources
Facilitating classroom activities
Assist in managing the classroom space prior to each lesson
Assist in preparing lesson plans
Working with one on one or small groups of students
Attend meetings with teachers and principle
Supporting teachers in different classrooms
Administrative Officer
West Arnhem Shire
Jabiru, NT
01.2014 - 01.2015
Assisting clients with daily home duties
Supporting clients with medical visits
Offered reception coverage to relieve staff during absences or breaks.
Provided assistance with special projects as assigned by management team members.
Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
Managed calendars to ensure efficient use of time; scheduled appointments as needed.
Assisted with set up for social events and food deliveries.
Directed and oversaw office personnel activities.
Managed client's household errands and other essential duties.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Shop Assistant/ House Keeping
Gagadju Lodge
01.2013 - 01.2014
Customer service
Cash handling
Processing sales and shipments
Inventory management
Stocktaking
Store maintenance
Merchandising
Cleaning of store
Water and Science Project Officer
ERA
Jabiru, NT
01.2012 - 12.2012
Company Overview: CDU Training
Collecting Water Samples & Data On/Off Site
Checking Water Pumps for Wear & Tear On/Off sites
Checking Calibration Equipment for Wear & Tear in Lab
Collecting GPS Data Points Around Mines Site
Transporting Water samples to jabiru Erris Lab
Calibrating Of Equipment for Next Days use
Re- Vegetation Program On site
Re-Ordering of New Equipment If Damaged
Re-Ordering of New Safety Equipment
Re-Ordering of New Chemicals
Taking Work Vehicles to On Site Wash Bay to Be Cleaned
Scheduling Work vehicles For Service
Administration duties
Online Safety Training for Chemicals, Vehicles, Fire Safety
Attending All Classes
Completing All Different Modules
Completing Work & Class Schedule
Class Computer Training
Numeracy & Literacy Training
Different Daily Classroom Activities
Visiting Different Mines Sites (Batchelor & Pine Creek
Training @ CDU Casuarina
CDU Training
Receptionist
Gagadju Crocodile Holiday Inn
Jabiru, NT
01.2011 - 12.2011
Customer service
Managing guest reservations and booking via phone or online
Maintaining guest information and reservation records
Handling cash and credit card transactions
Providing information to guest
Answering customers queries via phone, email or in person
Managing events booking via email, phone or in person
Delegating rooms to housekeeping
Assisted with special projects assigned by management when required.
Monitored reception area to provide consistently safe, hazard-free environment for customers.
Scheduled space or equipment for special programs, meetings and conferences.
Updated daily logbook with information about visitors entering the premises.
Updated and recorded customer or client information to maintain accounts.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Handled customer inquiries and complaints, providing timely and appropriate solutions.
Coordinated meeting room bookings and arranged catering for meetings and events.
Coordinated travel arrangements and accommodations for staff and visiting guests.
Prepared welcome packages for new hires.
Participated in emergency response drills and maintained knowledge of safety procedures.
Shop Assistant
Gagadju Lodge Cooinda
Jabiru, NT
01.2011 - 12.2011
Customer service.
Cash handling.
Processing sales and shipments.
Inventory management.
Stocktaking
Merchandising
Conducted price changes and label updates as directed by management.
Participated in team meetings to discuss sales targets, new products, and customer service strategies.
Maintained records related to sales for store management.
Assisted in training new employees on standard operating procedures within the store environment.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Drove company vehicles to transport tools, equipment and supplies to and from work sites.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Collaborated with team members to meet sales targets and store objectives.
Received items and orders and checked items for quality and accuracy against documentation.
Conducted inventory counts and audits as scheduled by management.
Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
Cleaned shelves, counters and tables to maintain organized store.
Maintained ideal stock levels of work supplies for shop needs.
Shop Assistant
Warradjan Aboriginal Cultural Centre
Jabiru, NT
09.2009 - 07.2010
Customer service
Cash handling
Processing sales and shipments
Inventory management
Stocktaking
Store maintenance.
Merchandising
Cleaning of the store.
Opening and closing of the center.
Operated cash registers, processed transactions, and handled cash accurately.
Conducted price changes and label updates as directed by management.
Maintained records related to sales for store management.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Conducted regular inventory checks to ensure accurate stock levels.
Drove company vehicles to transport tools, equipment and supplies to and from work sites.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Provided information about products and services to customers.
Handled returns and exchanges according to company policies.
Maintained up-to-date knowledge of current sales promotions and advertisements.
Conducted inventory counts and audits as scheduled by management.
Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
Conducted daily cleaning and maintenance tasks to ensure a tidy store environment.
Cleaned shelves, counters and tables to maintain organized store.
Maintained ideal stock levels of work supplies for shop needs.
Organized supplies and tracked stock levels to maintain inventory records and request reorders.
Answered customer inquiries regarding product features, pricing, and availability.
Answered phone inquiries regarding store hours, product availability, pricing.
Maintained accurate inventory levels through regular stock checks.
Assisted in receiving, unpacking, and organizing new stock deliveries.
Tour Guide
Windows on the Wetlands
Darwin , NT
01.2009 - 08.2009
Customer service
Cash handling
Processing sales and shipments
Inventory management
Stocktaking
Store maintenance
Merchandising
Cleaning of center
Restocking of vending machine
Restocking of fridges
Tour bookings
Catering for small tour companies
Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
Managed booking systems and tour reservations to ensure efficient tour allocation and guest satisfaction.
Customized tours to meet specific interests of diverse groups, including school children, historians, and tourists.
Organized and conducted daily tours for groups of up to 30 people.
Described tour points of interest to group members, responding to general inquiries and questions.
Showed audiovisual presentations and explained establishment processes and operations at tour sites.
Selected travel routes and sites to visit based on knowledge of specific areas.
Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
Maintained knowledge of current events related to tourist locations in order to better inform visitors prior to their arrival.
Worked closely with colleagues in order to provide a high level of service throughout the duration of the tour.
Checked exhibits frequently for cleaning and maintenance needs to keep areas organized and tidy.
Managed bookings, reservations and payments for tours.
Led guided tours and informational talks for large groups to showcase attractions and highlights.
Delivered guided tours, presenting scripted information and answering questions.
Education
Cert IV - School Based Education Support
CDU
Darwin, NT
09-2023
Skills
Computer skills
Printer
Merchandise stock take
Excursion forms
Recreational bookings for school excursions
Cultural background
Leadership
Networking
Resilience
Initiative
Time management
Planning and organizing
Consulting
Self-management
Child development
Team collaboration
Effective communication
Problem solving
Community engagement
Team building
Multitasking
Problem-solving
Self-motivation
Innovation and creativity
Decision-making
Active listening
Excellent communication
Adaptability
Organizational skills,
classroom management
Office administration
Individualized instruction development
Student assessment
RWI
Special needs support
Teamwork and collaboration
Recreational activity planning
Positive behaviour management
Lesson Plan Implementation
Student engagement planning
Classroom technology implementation
Positive Reinforcement development
Individual and group support
Student Motivation and Engagement development
Positive Learning Environment planning
References
Lynette Kenyon, Windows on the Wetlands, 89 84 92 82
Marcia Brenna, West Arnhem Shire Council, 89 792 016