Bardia Sanjarvash
Sydney,NSW
Summary
Energetic sales professional with a strong background in customer service, team leadership, and inventory management. Proven ability to enhance customer loyalty and resolve issues swiftly at Aldi, combined with efficient order processing skills from Victoria’s Basement. Adept at engaging clients and fostering positive experiences, as demonstrated through educational roles and as a Barista Leader at McDonald's. Seeking to leverage my versatile skill set to drive sales and exceed targets in a dynamic sales environment.
Overview
5
5
years of professional experience
Work History
Store Assistant
Aldi
07.2023 - Current
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Educator in Training
Waitara Public School
12.2021 - 01.2023
- U18 worker at Waitara before and after school care during the holidays
- Fostered student curiosity and interest through creative hands-on activities.
- Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Meal prep, cleaning, interacting with children etc.
Picker and Packer
Victoria’s basement
08.2021 - 08.2022
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Followed orders precisely for correct items, sizes and quantities.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Barista Leader
McDonald's
03.2019 - 01.2022
- One of the head baristas during my tenure, leading the weekend morning shifts.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Bachelor's of Construction Management (Honours) - Construction Management
Western Sydney University
Sydney, NSW11.2026
Higher School Certificate -
Cherrybrook Technology High School
Sydney01.2022
Skills
- Time Management
- Upselling strategies
- Critical Thinking
- Leadership
- Interpersonal Sensitivity
- Goal-Driven
Languages
English
Persian
Timeline
Store Assistant
Aldi
07.2023 - Current
Educator in Training
Waitara Public School
12.2021 - 01.2023
Picker and Packer
Victoria’s basement
08.2021 - 08.2022
Barista Leader
McDonald's
03.2019 - 01.2022
Bachelor's of Construction Management (Honours) - Construction Management
Western Sydney University
Higher School Certificate -
Cherrybrook Technology High School
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