Barry Craven

A dynamic and resilient leader with extensive experience across hospitality, sales, and operational management. I bring a proven track record of driving team performance, fostering positive workplace culture, and delivering strong commercial outcomes. Known for my hands-on leadership style, I thrive in fast-paced environments where adaptability, creativity, and collaboration are key to success. With a background spanning resort operations, territory sales management, and holiday park leadership, I excel at building lasting relationships, mentoring teams, and aligning daily operations with strategic goals. I’m passionate about creating environments where people feel valued, supported, and empowered to succeed. I’m now seeking a leadership role within a forward-thinking organization that values integrity, teamwork, and continuous improvement—where I can contribute my energy, experience, and people-first mindset to drive growth and deliver meaningful impact.

• Barry Craven, 0438 438 864, luvrobbaz@yahoo.com.au, 2 Anderson Street, Goondiwindi, QLD, A dynamic and resilient leader with extensive experience across hospitality, sales, and operational management. I bring a proven track record of driving team performance, fostering positive workplace culture, and delivering strong commercial outcomes. Known for my hands-on leadership style, I thrive in fast-paced environments where adaptability, creativity, and collaboration are key to success. With a background spanning resort operations, territory sales management, and holiday park leadership, I excel at building lasting relationships, mentoring teams, and aligning daily operations with strategic goals. I’m passionate about creating environments where people feel valued, supported, and empowered to succeed. I’m now seeking a leadership role within a forward-thinking organization that values integrity, teamwork, and continuous improvement—where I can contribute my energy, experience, and people-first mindset to drive growth and deliver meaningful impact., Leadership & Team Development, Relationship Building & Stakeholder Engagement, Sales Strategy & Territory Management, Operational Excellence & Compliance, Commercial Acumen & Market Awareness, Technical & Mechanical Aptitude, Digital Proficiency (Microsoft Office, CRM), Communication, Negotiation & Conflict Resolution, Hospitality Expertise (Trade-Qualified Chef), Resort Manager, Kooralbyn Resort & Hotel, 01/01/21, Present, Kooralbyn, QLD, Coordinate daily staff briefings and schedules, Oversee banking, rostering, and cost control, Conduct walk-throughs and spot checks, Lead staff training and development, Chair weekly department meetings, Ensure OH&S compliance and team wellbeing, Model hands-on leadership and support frontline teams, Area Manager, Kincrome, 01/01/13, 12/31/21, Carole Park, QLD, Managed sales across Queensland, Northern NSW, and Pacific Islands, Built client relationships and executed growth strategies, Delivered product presentations and promotional campaigns, Produced monthly reports and market insights, Resolved customer concerns and contributed to strategic planning, Met KPIs and advanced personal development, Park Manager, Lake Placid Holiday Park, 01/01/05, 12/31/12, Cairns, QLD, Managed bookings, budgets, and office operations, Maintained grounds and facilities, Led staff training and scheduling, Monitored market pricing and trends, Resolved guest concerns and supported caravan parking, Fostered a welcoming guest experience
• Robyn Craven, 0438 438 864, luvrobbaz@yahoo.com.au, Kooralbyn, QLD, 4285, A dedicated and adaptable operations professional with extensive experience in hospitality, retail, and team management. Robyn brings a strong focus on customer service, staff coordination, and operational efficiency. Known for her calm leadership style and ability to build cohesive teams, she thrives in environments where attention to detail, communication, and collaboration are key. With a background in resort management and retail operations, Robyn excels at managing front-of-house services, housekeeping teams, and administrative functions. She is passionate about creating welcoming environments and ensuring smooth day-to-day operations that align with business goals., Resort & Housekeeping Management, Front-of-House Operations, Retail & Office Administration, Customer Relationship Management, Commercial Awareness, Digital Proficiency (Microsoft Office Suite), Communication & Team Coordination, Hospitality & Guest Services, Motel Manager, That Jolly Swagman Motel, 01/01/24, Present, Staff of 10, overseeing the running of the motel, KPI's, expenses, cutting costs by 25%, Experience in booking systems, OH&S, monthly reports, Revenue % and average operating at 83% occupancy, Resort Manager, Kooralbyn Resort, 01/01/21, 12/31/24, Kooralbyn, QLD, Lead housekeeping staff and manage room stock, Perform front desk duties and guest coordination, Supervise maintenance staff and facility upkeep, Support broader resort operations and team culture, Office Manager, Woolworths Ltd, 01/01/13, 12/31/21, Queensland, Managed office operations and staff rosters, Led marketing and promotional planning, Built customer relationships and resolved concerns, Produced reports and contributed to strategic planning, Maintained compliance and pursued continuous improvement, Park Manager, Lake Placid Holiday Park, 01/01/05, 12/31/13, Cairns, QLD, Managed bookings, office tasks, and stock levels, Maintained grounds and trained staff, Monitored market pricing and trends, Resolved guest concerns and supported caravan parking, Operated on-site shop and promoted guest satisfaction