Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Barry Mccarthy

Barry Mccarthy

RINGWOOD,VICTORIA

Summary

  • Protect company assets, investigate adverse activity (internal or external), analyse, and reduce both known and unknown shrinkage with sound loss prevention strategies.
  • Support Shrinkage Committee's.
  • Ensure receiving, markdowns, store use items, scanning errors are known and captured prior annual inventory counts.
  • Provide detailed annual Loss Prevention, Security and Safety (OH&S) reviews.
  • Ensure Company LP/Security/OH&S Policies are relevant and implemented at branch level.
  • Ensure Loss Prevention investigations involving Breaches of Company Policy are completed with procedural fairness and in compliance with the Workplace Relations Act 1996.
  • Ensure the Company brand is not compromised by investigating internal/external fraudulent activity.
  • Foster working relationships within the company's departments.
  • Loss Prevention induction training sessions for incoming/existing staff.
  • Loss Prevention updates and training for existing team members.
  • All relevant security alerts are electronically posted throughout the group in a timely manner.
  • Foster relationships with Police, Security Managers (shopping centers) and other LPM's from all retail backgrounds.
  • Ensure ethical standards are respected and maintained including Privacy, Workplace Harassment, Safety rules.
  • Attend to and contribute to regular police/security retail seminars (networking).

PHighly motivated and detail-oriented loss prevention professional experienced in detecting, preventing, and resolving security breaches, fraudulent activities, and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards. Hard-working Loss Prevention Officer with twenty plus years of experience in retail loss prevention. Adept at working with management to devise effective loss control policies and procedures. Highly attentive in monitoring premises and skilled at identifying signs of attempted theft. Dynamic, resourceful, and driven Loss Prevention Specialist with twenty-two years of High Protected Risk (HPR) Loss Control experience. Deep understanding of insurance contracts and loss prevention provisions. Coordinates and conducts loss control management evaluations, physical surveys, and loss analysis to assist underwriters in risk evaluation. Technically competent and analytical with excellent interpersonal and communication skills. Uniquely qualified to understand client needs and deliver risk management solutions. Dynamic, resourceful, and driven Loss Prevention Specialist with twenty-two years of High Protected Risk (HPR) Loss Control experience. Deep understanding of insurance contracts and loss prevention provisions. Coordinates and conducts loss control management evaluations, physical surveys, and loss analysis to assist underwriters in risk evaluation. Technically competent and analytical with excellent interpersonal and communication skills. Uniquely qualified to understand client needs and deliver risk management solutions.

Overview

21
21
years of professional experience

Work History

LOSS PREVENTION OFFICER

COSTCO WHOLESALERS
01.2019 - Current
  • Streamlined LP practices, including but not limited to, methods for capturing and recording empty packaging, unknown shrinkage, known shrinkage.
  • Five hundred plus Costco members (customers) either being charged by VicPol for stealing offences, civil restitution obtained.
  • participating in local network meetings to discuss retail crime and action plan in the Maroondah Shire.
  • Conduct internal investigations
  • LP Staff training for new employees, existing employees targeting Cashiers, Door staff, (bag checking-our rights their rights), Receiving and Sales staff.
  • Relay of CCTV cameras to maximise security coverage for high-risk 'steal appeal' products.

NATIONAL LOSS PREVENTION COORDINATOR

THE GOOD GUYS (NOW JB HIFI)
12.2002 - 11.2013
  • National LP Project Manager for thirty-two Australian and New Zealand based stores.
  • LP Project Manager for allocated new stores, relocations, or shutdowns.
  • Streamlined national Standard Operational Procedures Manual.
  • Conducted annual LP Reviews for forty-eight stores/region.
  • Provided stakeholders with detailed LP Review Report with Findings, % Compliance, Resolutions, Recommendations, and cost matrix.
  • Provided stake holders with detailed OH&S Report & Findings including % Compliance, Resolutions, Recommendations, and cost matrix.
  • National Lead Investigator for criminal and or breaches of company policies which resulted in various outcomes including police brief, police charges, demotion, termination.
  • Interact with Audit, Forensics, Banking, Store Development, Legal and Training Departments.
  • National LP/Security Training including Customer Service, Cash Management, Stock Management, Returns, and Physical Security etc.
  • Training for staff on responsibilities when issued with company equipment, including vehicles, keys, alarm codes, access controls, passwords, restricted areas access, etc.
  • Staff purchases, Entering and exiting the store for opening/closing and 100% compliance with Aust Standards re OH&S.
  • Participated in annual internal improvement courses.
  • Maintained Support Centre Alarm System access controls and database.
  • Liaise with Police, Fire Department, First Aid responders, Monitoring supplier.
  • Assisted law enforcement agencies with investigations, providing critical evidence that led to successful prosecutions of offenders.
  • Increased employee awareness of loss prevention measures through comprehensive training sessions and workshops.
  • Collaborated with management to develop and enforce company-wide policies on theft and fraud, resulting in lower incidents of both.
  • Streamlined reporting procedures for suspected incidents of theft or fraud, ensuring timely and accurate communication with relevant parties.
  • Enhanced customer service by addressing concerns related to theft or vandalism promptly and professionally, demonstrating the company''s commitment to a secure shopping environment.
  • Developed strong relationships with local law enforcement agencies, fostering a collaborative approach to loss prevention efforts.
  • Evaluated store layouts and product displays for potential security risks, making necessary adjustments to minimize opportunities for theft.
  • Evaluated the effectiveness of existing loss prevention measures on an ongoing basis, making data-driven adjustments to improve overall results.
  • Maintained extensive knowledge of current trends in retail crime, allowing for proactive adjustments to loss prevention strategies as needed.
  • Reviewed daily reports on inventory discrepancies, identifying patterns that led to the discovery of previously undetected theft or fraud incidents.
  • Conducted regular risk assessments for all company locations, identifying vulnerabilities and recommending appropriate countermeasures.
  • Improved store safety for employees and customers by monitoring surveillance systems and addressing potential hazards promptly.
  • Provided expert advice on physical security measures such as access control systems and CCTV placement, enhancing overall facility protection levels.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Trained personnel on security best practices, protocols and procedures.
  • Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.

Education

ATTAINED CERT 3 IN BUSINESS MANAGEMENT
Kangan TAFE, Broadmeadows
07.2012

Teaching English As A Second Language (ESL)

TESOL CERTIFICATION
Melbourne, VIC
02.2009

Some College (No Degree) - Security And Risk Management

Kangan TAFE
Broadmeadows, VIC

Some College (No Degree) - Risk Management

AUSTRALIAN SECURITY ACADEMY
Brisbane, QLD

Some College (No Degree) - Business Administration And Management

HOBART MATRICULATION COLLAGE
Hobart, TAS

CLARENCE HIGH SCHOOL TASMANIA
Clarence, Tas
01.1970

Skills

  • Theft-Apprehension
  • Theft-Prevention
  • LP 'refresh' training for existing employees
  • LP Induction training for new employees
  • CCTV Camera placement and Monitoring
  • Incident Reporting and LP Security Alerts
  • Internal and external Investigations

References

  • Bill Petrou, Managing Director, Vantage Integrated Services, https://www.linkedin.com/in/bill-petrou-0565a428/, 0402 317 054
  • Andrew Dangerfield, National Manager-Security Operations Aust/NZ, Vantage Integrated Services, https://www.linkedin.com/in/andrew-dangerfield-5a393632/, 0439 378 806
  • Wade Morales, Senior Teacher Security & Public Safety Training Dept, KANGAN INSTITUTE, https://www.linkedin.com/in/wade-morales-1752a032/, 0423 947 877

Timeline

LOSS PREVENTION OFFICER

COSTCO WHOLESALERS
01.2019 - Current

NATIONAL LOSS PREVENTION COORDINATOR

THE GOOD GUYS (NOW JB HIFI)
12.2002 - 11.2013

ATTAINED CERT 3 IN BUSINESS MANAGEMENT

Teaching English As A Second Language (ESL)

TESOL CERTIFICATION

Some College (No Degree) - Security And Risk Management

Kangan TAFE

Some College (No Degree) - Risk Management

AUSTRALIAN SECURITY ACADEMY

Some College (No Degree) - Business Administration And Management

HOBART MATRICULATION COLLAGE

CLARENCE HIGH SCHOOL TASMANIA
Barry Mccarthy