Barry Ngo

Work History

ALDI

12.2022 - Current

Delivered exceptional customer service by assisting shoppers with inquiries, product information, and locating items throughout the store, contributing to a positive shopping experience.
Efficiently handled cash transactions and operated the POS system, ensuring accurate and timely checkouts while maintaining a professional attitude.
Supported store operations by restocking shelves, organising displays, and maintaining store cleanliness, resulting in a consistently presentable shopping environment.
Collaborated with team members to handle high-volume shopping periods, prioritising tasks and maintaining a productive work pace.
Adhered to ALDI's standards of quality and safety, including following food handling protocols and enforcing loss prevention practices.
ran stock under time pressure

Tina's Hot Bread

08.2021 - 07.2023

Assisted in daily processing of 700-850 French rolls and pastries ready for sale in a timely manner whilst adhering to Australian food safety standards
Ensured the work area was sanitised and satisfied food safety standards
Maintained a close eye for detail
Operated bakery equipment
Managed high pressure situations

Silk Hospitality

06.2022 - 12.2022

Disposed of trash and recyclables each day to avoid waste buildup.
Responded to requests from patrons for linens and toiletries.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Executed daily tasks, including dusting, vacuuming, changing linens, restocking amenities, and sanitizing bathrooms, ensuring all rooms were pristine and guest-ready under time pressure .
Provided meticulous cleaning and maintenance for guest rooms and suites, upholding the hotel’s high standards of luxury and comfort for an exceptional guest experience.
Worked collaboratively with the housekeeping team and supervisors to manage daily assignments efficiently and meet the demands of high-occupancy periods.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Engaged with guests on room requirements and amenities to promote overall satisfaction.

Okami

11.2021 - 06.2022

Trained new staff in front-of-house procedures, customer relations, and cleaning.
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Established welcoming atmosphere by greeting each guest warmly.
Assisted customers with menu selections, providing recommendations on popular dishes and explaining traditional Japanese ingredients to enhance the dining experience.
Maintained a clean and organised front-of-house area, including table settings, reception area, aligning with health and safety guidelines.
Managed reservations, waitlists, and table assignments during peak hours, ensuring smooth service flow and reducing wait times for guests.
Coordinated closely with kitchen and waitstaff to deliver timely and accurate orders, promoting teamwork and ensuring an excellent dining experience.
assisting with stocking shelves for the kitchen and bar.
Fulfilled bar orders for guests, preparing and serving drinks while adhering to Australian liquor laws, including verifying legal drinking age and monitoring responsible alcohol consumption.