Detail-oriented Business Analyst with 3+ years of experience and overall 8 years of IT experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.
Description:
Tools Used: KOFAX Total Agility, Atlassian Jira, Atlassian Confluence, SQL, Miro board, Ms Visio, power bi
Tools Used: KOFAX Total Agility, Ms word, Power BI,Confluence
• Handled Development and Enhancement activities for multiple accounts (End customer of Epsilon) in the project using PL/SQL.
• Participate in Requirement gathering workshop with client, BSA and account team.
• Review and analyses Requirement and Functional Spec document shared by BSAs.
• Develop detailed technical specs including System Interface, Table structures and QA requirement
• Validate technical specs with IT ops, DBAs, BSAs.
• Create and modify required database objects.
• Develop and test required SQL scripts and Jobs, coordinate with BSAs to complete QA & UAT tests.
• Creating the SQL queries as per the client requirement.
• Resolving the tickets based on SLA and analysis and fixing of defects/bugs in production with high priority.
Visa Status: 482 dependent Visa (valid till Oct 2027)