Barsha Baral
West Moonah,AU
Summary
Focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with theoretical and practical experience building community and developing social skills through incremental therapeutic techniques.
Overview
8
8
years of professional experience
Work History
Team Member
Bunnings Warehouse
10.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Store Team Member
Hill Street Grocers
08.2019 - Current
- Helped achieve sales targets by identifying upselling opportunities and promoting loyalty programs to customers.
- Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
- Boosted sales with effective product recommendations based on customer needs and preferences.
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Fostered positive shopping environment, greeting customers warmly upon entry.
Support Worker
Private Advertiser
03.2024 - 07.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Kept clients engaged in social networks and communities for personal health and growth.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
Deli Team Member
Woolworth Supermarket
03.2016 - 07.2019
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to team efficiency by cross-training in various departments and assisting colleagues as needed.
- Worked closely with management to address any customer concerns or complaints, resolving issues promptly and professionally while maintaining a focus on overall customer satisfaction.
- Kept track of inventory levels, placing timely orders for restocking before items were completely depleted, thus avoiding out-of-stock situations that could lead to lost sales opportunities.
- Ensured product freshness through proper rotation practices, minimizing waste due to spoilage.
Education
Certificate III in Individual Support - Individual Support
Kingsway Vocational Training
Skills
- Flexible Schedule
- Customer Service
- Cleaning
- Teamwork and Collaboration
- Positive Attitude
- Workplace Safety
- Following Instructions
- Computer Skills
- Attention to Detail
- Problem-Solving
- Clear Communication
- Goal Setting and Achievement
- Creativity and Innovation
- Facility Cleaning
- Collaboration and Teamwork
- Decision-making capabilities
- Chemical Handling
- Multitasking Abilities
- Team building
- Adaptability and Flexibility
- Time Management
- Reliability
- Active Listening
Timeline
Support Worker
Private Advertiser
03.2024 - 07.2024
Team Member
Bunnings Warehouse
10.2022 - Current
Store Team Member
Hill Street Grocers
08.2019 - Current
Deli Team Member
Woolworth Supermarket
03.2016 - 07.2019
Certificate III in Individual Support - Individual Support
Kingsway Vocational Training
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