Summary
Overview
Work History
Education
Skills
Timeline
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Barsha Poudel

Brisbane,QLD

Summary

Proven team collaborator and problem-solver, excelled at Soul Origin Chermside by enhancing customer satisfaction and maintaining high service standards under pressure. Demonstrated strong work ethic and phone etiquette, ensuring operational excellence and proactive inventory management. Achieved significant improvements in guest experience through attentive service and efficient complaint handling. Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Offering positive and welcoming demeanor well-suited for customer interactions and service roles. Brings ability to quickly learn and adapt to front of house operations and point-of-sale systems. Ready to use and develop communication and problem-solving skills in Desired Position role. Professional with experience in front-line customer service, adept at creating welcoming environments and ensuring smooth operations. Skilled in multitasking, handling inquiries, and resolving issues efficiently. Strong team player focused on collaboration and achieving results, adaptable to changing needs and priorities. Known for reliability, excellent communication skills, and positive attitude.

Overview

1
1
year of professional experience

Work History

Front of House Employee

Soul Origin Chermside
Kiosk37, Westfield Chermside Gympie Road
08.2023 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Education

Bachelor Of Health Sciences - Nursing

University of Sunshine Coast

Skills

  • Strong Work Ethic
  • Team player attitude
  • Positive demeanor
  • Phone Etiquette
  • First Aid Training
  • Team Collaboration
  • Training and mentoring
  • Complaint Handling

Timeline

Front of House Employee

Soul Origin Chermside
08.2023 - Current

Bachelor Of Health Sciences - Nursing

University of Sunshine Coast
Barsha Poudel